Escape to serenity.where relaxation meets rejuvenation
Welcome to Videll's Day Spa, your oasis of relaxation and rejuvenation in the heart of Wilmington, Delaware. Our serene and tranquil atmosphere is designed to melt away stress and leave you feeling refreshed, revitalized, and relaxed. Our experienced and skilled staff is dedicated to providing exceptional service, tailored to meet your unique needs and preferences.
Our Story
At Videll's Day Spa, we understand the importance of taking time for yourself in today's fast-paced world. That's why we've created a haven where you can escape the chaos and indulge in some much-needed self-care. Our mission is to provide a safe, comfortable, and welcoming environment where you can relax, unwind, and rejuvenate your body, mind, and spirit.
Our Services
We offer a comprehensive range of services designed to cater to your every need. From customized massages, facials, and waxing to hand and foot treatments, body scrubs, and steam table treatments, we've got you covered. Our menu of services also includes specialized treatments like Lomi Lomi and Thai massages, as well as body treatments and full-body wraps. Additionally, we offer private party rooms perfect for bridal parties and other special occasions.
Our Philosophy
At Videll's Day Spa, we believe that taking care of yourself is essential to living a happy, healthy, and balanced life. Our goal is to provide a haven where you can escape the stresses of everyday life and reconnect with your inner self. We're passionate about providing exceptional service, using only the finest products, and creating a warm and welcoming atmosphere that will make you feel like royalty.
Our Promise
We promise to provide a unique and unforgettable experience that will leave you feeling refreshed, renewed, and inspired. Our commitment to excellence ensures that every aspect of your visit will exceed your expectations. From the moment you step through our doors, you'll be treated to exceptional service, personalized attention, and a serene atmosphere that will transport you to a state of deep relaxation and tranquility.
Mixed Reviews for Videll's Spa Services
Positive Experiences
Videll has received praise from some customers who describe her as professional, sweet, and kind. They appreciate her attention to detail and personalized service. Some customers have had positive experiences with her Brazilian waxing and facial services, praising her expertise and gentle touch.
Negative Experiences
Unfortunately, many customers have had negative experiences with Videll's spa services. Some common complaints include:
- Rudeness and Unprofessionalism: Many customers have reported being treated rudely or unprofessionally by Videll, including being yelled at, talked down to, or dismissed.
- Poor Communication: Some customers have experienced poor communication from Videll, including being left waiting for extended periods, not being informed of changes to appointments, or being ignored.
- Poor Service Quality: Several customers have reported poor service quality, including painful waxing experiences, incomplete services, and unsatisfactory massages.
- Uncomfortable Environments: Some customers have described Videll's spa as unwelcoming or uncomfortable, citing issues with cleanliness, noise levels, or awkward interactions.
Red Flags
Some reviewers have raised concerns about Videll's behavior, including:
- Aggressive Behavior: Some customers have reported feeling intimidated or threatened by Videll's behavior, including being yelled at or clapped at.
- Unprofessional Behavior: Videll has been accused of being unprofessional, including ignoring customers, being rude, or displaying erratic behavior.
Be the first to review Videll's Day Spa.
Write a Review
