Look Your Best, Feel Your Best
At Pestana & Pestana M.D., P.A., we are a multispecialty practice dedicated to providing exceptional medical care and aesthetic services to patients of all ages. Our team of experienced doctors, led by Dr. Ivo D. Pestana, Dr. Elsa S. Pestana, and Dr. Tatiana A. Pestana, are committed to delivering personalized care and attention to each patient, ensuring that they receive the highest quality of service.
Our Services
We offer a comprehensive range of medical and aesthetic services, including plastic surgery, pediatric care, and non-surgical skin treatments. Our plastic surgery services include facelifts, rhinoplasty, breast augmentation, breast reduction, breast lift, tummy tucks, liposuction, and more. Our pediatric services cover a wide range of healthcare needs for children, from routine check-ups to illness diagnosis and treatment. Additionally, we offer non-surgical skin treatments, such as dermal fillers and chemical peels, to help patients achieve a more youthful and radiant appearance.
Our Philosophy
At Pestana & Pestana M.D., P.A., we believe that every patient deserves personalized care and attention. Our doctors and staff take the time to listen to each patient's concerns, answer their questions, and develop a customized treatment plan that meets their individual needs. We are dedicated to providing a warm, welcoming, and professional environment that makes our patients feel comfortable and at ease.
Our Mission
Our mission is to provide exceptional medical care and aesthetic services that enhance the health, well-being, and beauty of our patients. We are committed to staying at the forefront of medical innovation, using the latest techniques and technologies to deliver outstanding results. Our goal is to exceed our patients' expectations and help them achieve optimal health and beauty.
Our Values
At Pestana & Pestana M.D., P.A., we are guided by a set of core values that shape our approach to patient care. These values include:
- Compassion: We care deeply about our patients and strive to provide empathetic and compassionate care.
- Excellence: We are committed to delivering exceptional medical care and aesthetic services that meet the highest standards of quality.
- Integrity: We operate with integrity, honesty, and transparency in all our interactions with patients and colleagues.
- Respect: We respect the unique needs and concerns of each patient, and strive to provide personalized care that addresses their individual needs.
Negative Experiences
Misinformation and Miscommunication
Several reviewers had negative experiences with Dr. Tatiana Pestana's office, citing misinformation and miscommunication. One reviewer's child was given a vaccine despite already having received it, causing unnecessary concern. Another reviewer was told that their appointment was canceled due to not receiving paperwork, despite having submitted it previously.
Rude and Unhelpful Staff
Multiple reviewers experienced rude and unhelpful staff at Dr. Pestana's office. One reviewer was charged for a visit that was supposed to be free, and had difficulty obtaining their own medical records. Another reviewer was billed for preventative care due to the doctor spending extra time with them.
Technicalities and Billing Issues
Some reviewers were unhappy with the office's billing practices, citing technicalities that led to unexpected charges. One reviewer was told that their annual check-up would be billed as a sick visit, despite explaining their concerns. Another reviewer was bothered by the office's emphasis on billing over patient care.
Poor Communication and Cancellations
Reviewers also experienced poor communication and cancellations from the office. One reviewer had their appointment canceled without notice, while another was frustrated by the office's lack of effort to verify appointments.
Caring and Compassionate Doctor
On the other hand, some reviewers had positive experiences with Dr. Pestana, praising her as a caring and compassionate doctor. One reviewer appreciated her willingness to answer phone calls personally, while another praised her level of concern and care. Dr. Pestana was described as taking the time to listen and explain medical issues, and being determined to get to the heart of the matter.
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