Business Details
Emergency
services
Open 24/7
always available
Emergency Damage Restoration Services in Iredell County, NC
911 Restoration of Iredell County was founded by Rick Goss and his wife with a mission to provide compassionate, rapid-response restoration services to the community. With over two decades of experience in the service industry, Rick built a foundation of expertise through prior ventures, including appliance delivery and disaster recovery work. The company specializes in water damage restoration, mold removal, sewage cleanup, and fire damage repair, operating 24/7 with a 45-minute response guarantee.Their team of certified technicians uses advanced equipment to address emergencies, prioritizing structural integrity, health safety, and client peace of mind. The business emphasizes community service, aligning with charitable initiatives like Fellow Countrymen to support veterans, and aims to transform disaster recovery into a 'Fresh Start' for every client.
Services
Water Damage Restoration
Sewage Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Highlights and features
- We offer 24/7 emergency services with a 45-minute response guarantee.
- Our team includes certified technicians trained in advanced restoration techniques.
- We provide comprehensive solutions for water, fire, mold, and disaster recovery.
- We prioritize client safety and structural integrity in every project.
- Our community-focused approach emphasizes compassion and reliability.
What people say
Knowledgeable and awesome to work with
Quick to respond
Very professional
45-minute response
Highly recommend
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, leaks, or natural disasters. Using industrial pumps and dehumidifiers, we extract standing water, dry affected areas, and prevent mold growth. Certified technicians assess structural damage, ensuring safe, thorough repairs. We prioritize rapid response to minimize property loss and health risks, restoring homes and businesses to pre-damage conditions with advanced moisture detection technology.
Mold Removal
Mold removal services target hazardous spores in residential and commercial properties. Our team conducts detailed inspections, uses HEPA filtration and antimicrobial treatments, and repairs moisture-damaged structures. We address hidden mold sources, ensuring compliance with health standards. By combining containment strategies and thermal imaging, we eliminate contamination and prevent recurrence, safeguarding indoor air quality and structural integrity for long-term safety.
Fire Damage Restoration
Fire damage restoration includes debris removal, smoke odor elimination, and structural repairs. We employ ozone generators and thermal fogging to neutralize soot residues, while repairing damaged walls, ceilings, and flooring. Our process restores properties to pre-fire conditions, addressing both visible damage and hidden hazards. Certified technicians ensure compliance with safety codes, providing comprehensive reconstruction and decontamination to protect occupant health and property value.
Sewage Cleanup
Sewage cleanup services handle hazardous backups with specialized equipment and disinfection protocols. Our team extracts contaminated water, sanitizes affected areas with hospital-grade solutions, and prevents pathogen spread. We use air movers to dry structures, mitigating mold risks. By adhering to strict safety standards, we ensure properties are restored to hygienic, habitable conditions, minimizing health threats and structural damage from bacterial exposure.
Disaster Restoration
Disaster restoration services address large-scale damage from hurricanes, floods, and storms. We coordinate debris removal, water extraction, and structural repairs, using advanced tools like moisture meters and thermal imaging. Our team works with insurers to streamline claims, ensuring comprehensive recovery for homes and businesses. By integrating rapid response and preventative measures, we restore properties to pre-disaster states while enhancing resilience against future events.
People
Rick Goss
Owner
Rick Goss has over 20 years of experience in the service industry, including appliance delivery and disaster recovery. He founded 911 Restoration of Iredell County to combine his expertise with community service, emphasizing rapid response and client trust. His leadership focuses on turning disasters into 'Fresh Starts' through certified technicians and advanced restoration methods.
Brooke
Team Lead
Brooke leads mold remediation projects with expertise in identifying moisture sources and implementing antimicrobial treatments. Her team received praise for swift, transparent service during a critical property sale, working through adverse conditions to meet deadlines. Clients highlight her knowledge and dedication to client satisfaction.
Questions
What services does 911 Restoration of Iredell County offer?
We specialize in water damage restoration, mold removal, fire damage cleanup, sewage backup solutions, and disaster recovery for residential and commercial properties.
How quickly do you respond to emergencies?
Our team guarantees arrival within 45 minutes of your call, providing 24/7/365 emergency services to address urgent restoration needs.
Are your technicians certified?
Yes, our team includes certified professionals trained in advanced restoration techniques and safety protocols for water, fire, and mold damage.
Do you work with insurance companies?
We assist with insurance claims, providing documentation and coordination to streamline the restoration process for homeowners and businesses.
What areas do you serve?
We serve Iredell County, including Hickory, Mooresville, Salisbury, Statesville, and surrounding regions.
What makes 911 Restoration different?
We combine rapid response, certified expertise, and a community-focused mission to deliver trustworthy, transparent restoration services tailored to client needs.