Americollect

At Americollect, we take a unique approach to medical collections. We believe in prioritizing respect, dignity, and kindness in every interaction we have, with both healthcare providers and patients alike. This guiding principle, which we refer to as our Ridiculously Nice approach, goes beyond simply collecting debt; it fosters a relationship of trust and understanding between all parties involved.

Our mission is to help healthcare providers improve their medical collections, both in terms of early out services and bad debt collection services. The complex nature of medical debt, including third-party payer systems, intricate regulations such as HIPAA and Not-for-Profit guidelines, and the potential for small errors to lead to major issues, necessitates a specialized approach. We are committed to equipping our collectors with the knowledge and skills needed to navigate the intricacies of accounts while adhering to our Ridiculously Nice philosophy.

Our Services: Empowering Healthcare Providers

At Americollect, we offer solutions tailored to the specific needs of healthcare providers. These services include:

• Early Out Services: Implementing a proactive strategy for collecting patient payments before they evolve into bad debt. By addressing payments promptly and respectfully, patients are more likely to fulfill their financial obligations, and healthcare providers can maintain a positive relationship with their patients.

• Bad Debt Collections: Reactively managing the more challenging debt that has aged and requires the expertise of a seasoned medical collections agency. We prioritize maintaining the trust and dignity of the patient while recovering the debt in a legally compliant manner.

Our services aim to streamline medical collections for healthcare providers, reducing the administrative burdens associated with managing complex and sometimes contentious financial interactions. By partnering with us, healthcare providers can focus on delivering exceptional patient care, confident that their financial needs are being handled with the highest level of integrity and professionalism.

Our Commitment: Compliance, Security, and Transparency

At Americollect, we are dedicated to maintaining the utmost levels of compliance and security. We possess the HITRUST CSF certification, which demonstrates our commitment to protecting sensitive patient information. Additionally, we are fully compliant with relevant regulations such as HIPAA and Not-for-Profit guidelines.

Furthermore, we strive for transparency in all of our operations. We offer a Resource Center that includes articles, webinars, and guides on medical collections, equipping healthcare providers with the knowledge needed to make informed decisions.