Trust us to get your appliances running smoothly, guaranteed!
At Express Appliance Repair of Pearland, we pride ourselves on providing top-notch appliance repair services to the residents of Pearland, TX. Our team of licensed technicians is dedicated to delivering prompt, reliable, and affordable solutions to get your appliances up and running in no time.
Our Story
We understand the frustration that comes with appliance breakdowns, which is why we strive to provide same-day services to minimize downtime and get your household back to normal. Our technicians are equipped with the latest tools and knowledge to diagnose and repair a wide range of appliances, from refrigerators and washers to dryers, dishwashers, freezers, ovens, and range/stove.
Our Services
Our comprehensive services include:
- Refrigerator repair
- Washer repair
- Dryer repair
- Dishwasher repair
- Freezer repair
- Oven repair
- Range/Stove repair
We take pride in our commitment to fairness and transparency, which is why we offer free service calls with any repair, and omit hourly rates, travel, and diagnosis fees from the bill when the repair work is completed. Our dedicated staff is always ready to assist you with any questions or concerns you may have about our services, staff, and access to unique appliance parts.
Why Choose Us
With years of experience serving the Pearland community, we have built a reputation on our reliability, efficiency, and affordability. Our customers trust us to deliver prompt, professional, and courteous service that meets their unique needs and budget. We look forward to earning your trust and respect as well.
Our Promise
At Express Appliance Repair of Pearland, we promise to provide top-grade appliance repair at minimal rates, with a focus on same-day appointments, free checkups, and access to replacement parts. We strive to exceed your expectations and deliver a level of satisfaction that keeps you coming back to us for all your appliance repair needs.
Repair Experience and Customer Service
The reviews highlight the diverse experiences of customers with Express, a repair service company. The company's response to customers' issues, their customer service, and the quality of their repairs are the main areas of focus in these reviews.
Positive Experiences
Some customers have reported positive experiences with the company. Victor, a technician, was commended for his prompt response and clear explanation of the issue with a broken dishwasher. Luis, another technician, was also praised for quickly diagnosing and resolving an issue with a freezer.
Negative Experiences
On the other hand, some customers have expressed dissatisfaction with the company. Issues with customer service, response times, and the quality of repairs have been reported. One customer had a bad experience with a technician who messed up their refrigerator and then failed to respond to their concerns. Another customer was unhappy with the company's lack of effort to provide a solution, instead choosing to focus on selling their own parts and services. A third customer was disappointed with the company's refusal to install replacement parts sent by the manufacturer.
Communication and Responsiveness
Communication and responsiveness are areas where the company seems to be struggling. Some customers have reported difficulty in getting in touch with the company, and when they do, they are sometimes met with unhelpful or rude responses.
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