Business Details
25 Years
experience
Trusted HR and Payroll Outsourcing Services in Abilene, TX
Founded in 2001, Action Professional Outsourcing (APO) has built a reputation as a trusted partner for businesses seeking streamlined HR, payroll, and bookkeeping solutions. Our team combines over 50 years of collective experience with cutting-edge technology to deliver precise, compliant, and client-focused services tailored to businesses of all sizes. We prioritize understanding each client's unique needs, ensuring our solutions not only meet regulatory standards but also empower operational efficiency and growth. Our commitment to community is reflected in our support for local nonprofits through donations and partnerships. Clients consistently praise our proactive communication, personalized approach, and ability to transform complex administrative tasks into seamless processes.By maintaining a low overhead structure, we pass cost savings to our clients while upholding rigorous quality standards. Our leadership team brings decades of industry expertise, fostering a culture of accountability and continuous improvement. Whether managing payroll intricacies, HR compliance, or financial reporting, we act as an extension of your business, allowing you to focus on strategic objectives. Our long-term client relationships, some spanning two decades, underscore our dedication to reliability and trustworthiness. At APO, we measure success by the sustained growth and satisfaction of the businesses we serve.
Services
Payroll Services
Bookkeeping
HR Business Services
Employee Benefits
Risk Management
HR Compliance
Technology Solutions
Business Bookkeeping
Payroll Management
HR Support
Details
- Year established: 2001
Highlights and features
- We offer 20+ years of experience in HR and payroll management.
- Our team provides personalized solutions tailored to your business needs.
- We utilize advanced technology for accurate, efficient service delivery.
- Our client retention rate exceeds 95% over two decades.
- We prioritize compliance with evolving tax and labor regulations.
What people say
Professional attention to detail
Reliable and punctual service
Outstanding service for 20+ years
True partner in business
Excellent customer service
Services
Payroll Services
Our payroll services handle every aspect of employee compensation, from calculating wages and tax deductions to issuing timely payments and compliance reporting. We ensure accuracy and adherence to federal and state regulations, reducing your liability and administrative burden. Clients benefit from customized solutions that scale with business growth, supported by our team's deep expertise and advanced technology.
Bookkeeping
We provide precise bookkeeping to maintain organized financial records, including accounts payable/receivable, bank reconciliations, and financial statement preparation. Our services ensure real-time financial visibility, enabling data-driven decisions while maintaining compliance with tax and accounting standards. Clients gain peace of mind knowing their financial data is managed by seasoned professionals using secure systems.
HR Business Services
Our HR services cover employee benefits administration, compliance, risk management, and policy development. We help businesses navigate complex employment laws and create structured HR frameworks that support organizational goals. Clients receive strategic guidance to foster employee satisfaction and mitigate workplace risks through proactive solutions.
Employee Benefits
We design and manage competitive employee benefits packages, including health insurance, retirement plans, and leave policies. Our expertise ensures compliance with regulatory requirements while aligning benefits with business objectives and employee needs. Clients receive ongoing support to optimize benefits offerings and enhance workforce retention.
Risk Management
Our risk management services identify and mitigate workplace hazards, ensuring compliance with OSHA and other regulatory standards. We develop tailored safety protocols and training programs to protect employees and reduce liability. Clients benefit from proactive strategies that foster a secure work environment and minimize operational disruptions.
People
John E. Pearson
President/CEO
John founded APO in 2001 after a corporate HR and accounting career. A Hardin-Simmons University graduate with PHR and SHRM-CP certifications, he specializes in strategic HR and compliance. Active in community nonprofits, he mentors local businesses and prioritizes client-centric leadership.
Bradley Stevens
Chief Operating Officer
Bradley joined APO as an intern in 2021 and now oversees operations. With a BBA from Abilene Christian University, he focuses on process optimization and client growth strategies. His hands-on approach ensures seamless service delivery across all departments.
Melissa Solis-Robles
Benefits Manager
Melissa brings 30+ years of HR and hospitality management experience. She specializes in benefits administration, compliance, and policy development. Her expertise ensures clients receive competitive benefits packages aligned with regulatory standards and employee needs.
Brandon Homer
Payroll Assistant Manager/HR Generalist
Brandon advanced from intern to HR department head. With a BBA from Abilene Christian University, he manages payroll accuracy, employee administration, and compliance. His client-focused approach ensures timely, error-free service delivery.
Cheryl Duttlinger
Bookkeeping Manager
Cheryl oversees bookkeeping operations with a focus on accuracy and client satisfaction. Her expertise in financial reporting and accounts payable ensures clients maintain organized, compliant records. She supports staff and clients with a detail-oriented, collaborative approach.
Questions
What HR services do you offer?
We provide employee benefits administration, compliance management, risk mitigation, policy development, and HR strategy consulting tailored to your business needs.
How does outsourcing payroll benefit my business?
Outsourcing payroll ensures compliance, reduces administrative workload, minimizes errors, and allows you to focus on core operations while leveraging expert support.
Do you work with small businesses?
Yes, we serve businesses of all sizes, offering scalable solutions that adapt to your growth and industry-specific requirements.
Are your services available outside Abilene?
While based in Abilene, TX, we support clients across Texas and beyond through remote collaboration tools and nationwide compliance expertise.
How do you ensure data security?
We use encrypted systems, secure cloud platforms, and strict access controls to protect client data, adhering to industry best practices for confidentiality.
Can you assist with non-profit organizations?
Yes, we specialize in non-profit HR and payroll needs, including grant compliance, donor reporting, and tailored benefits solutions.
