DESIGNING EXPERIENCES. BUILDING RELATIONSHIPS.
Welcome to CCTV Security Pros, your trusted partner for top-of-the-line security camera systems. Since 2008, we have been dedicated to providing exceptional products and services to over 70,000 satisfied customers. Our mission is to deliver unparalleled security solutions that exceed our customers' expectations.
Our Story
Founded in 2008, CCTV Security Pros has rapidly grown into a leading provider of security camera systems for both residential and commercial applications. Our commitment to providing superior products, outstanding customer service, and unparalleled technical support has earned us an exceptional reputation in the industry.
Our Services
At CCTV Security Pros, we offer a comprehensive range of security camera systems designed to cater to diverse needs. Our products include:
- IP Camera Systems: Our IP camera systems are equipped with advanced features such as ultra-high resolution up to 4K, low-light illumination, powerful infrared night vision, and cutting-edge motion detection.
- Wireless Products: Our wireless products ensure seamless connectivity and easy installation.
- HD Over Coax Systems: Our HD over coax systems provide high-definition video quality and easy setup.
- Security Cameras: Our security cameras are designed to deliver exceptional performance, with features like 4K ultra-high definition, infrared night vision, and advanced motion detection.
- Video Recorders: Our video recorders are designed to provide reliable and efficient recording capabilities.
- Accessories: Our accessories include cables and connections, power supplies, wall mounts, and brackets, and LCD monitors.
Why Choose Us
At CCTV Security Pros, we pride ourselves on our commitment to excellence. Here are some reasons why you should choose us:
- Professional Grade Performance: Our products are designed to deliver exceptional performance and reliability.
- No Fees or Subscriptions: We don't charge any monthly fees or subscriptions.
- Simple Plug-and-Play Setup: Our products are easy to install and set up.
- Unlimited Remote Viewing: You can view and playback CCTV camera video 24/7 from anywhere.
- 100% Satisfaction Guarantee: We stand behind our products and offer a 100% satisfaction guarantee.
Contact Us
Order online 24/7 or call to connect with a PRO 888.653.2288 Monday - Friday 9AM - 6PM EST. Speak with a security professional based in the USA who will help you find the best surveillance system for your property.
Poor Quality and Reliability Issues
The security cameras and systems provided by CCTV Security Pros have been criticized for their poor quality and reliability issues. Some customers have reported that the motion detection feature only works intermittently, and the video quality is poor, making it difficult to identify individuals or read tags. One customer reported spending over $3,000 on a system that did not meet their expectations.
Lack of Response and Interest
One customer reported that they were interested in purchasing a DVR system, but after asking questions, they were ignored and did not receive a response from the company. This lack of response and interest in their business led to a negative experience.
Excellent Customer Service
However, many customers have praised the excellent customer service provided by CCTV Security Pros. The technical support team, including Ed, Jason, and Tim, has been commended for their patience, knowledge, and willingness to help customers resolve their issues. Customers have reported that the technical support team goes above and beyond to ensure that their issues are resolved, even if it takes multiple calls and hours of troubleshooting.
Positive Experiences
Many customers have reported positive experiences with CCTV Security Pros, including easy installation, high-quality video, and excellent customer service. Some customers have reported that the system has helped them catch thieves and identify individuals, and they have been satisfied with the performance of the system.
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