At TLC Automotive Repair Inc., we take pride in being the go-to auto repair and maintenance service provider in Red Wing, Minnesota. For years, our highly trained and certified technicians have been dedicated to providing exceptional service, using only the highest-quality parts, and exceeding customer expectations. We understand the importance of having a reliable vehicle, which is why we strive to deliver prompt, professional, and personalized service to each of our valued customers.
Our Services
As a full-service auto repair shop, we offer a wide range of services, from routine maintenance to complex repairs. Our expertise includes:
- Oil changes and synthetic oil changes
- Brake repairs and replacements
- Transmission services and repairs
- Suspension and steering system repairs
- Tire rotations, balancing, and replacements
- Battery testing and replacement
- Electrical system diagnostics and repairs
- Air conditioning and heating system repairs
- Fuel injection system cleaning and repairs
- Timing belt and serpentine belt replacements
- Safety inspections and emissions testing
What Sets Us Apart
At TLC Automotive Repair Inc., we aim to build long-term relationships with our customers by providing exceptional service, transparent communication, and competitive pricing. We understand the value of trust and integrity, which is why we:
- Always provide a detailed estimate before starting work
- Explain the repairs in a clear and concise manner
- Use only high-quality parts and materials
- Honor warranties and guarantees
- Offer flexible scheduling and appointment options
- Provide online scheduling and maintenance reminders
Testimonials
Our customers speak volumes about our commitment to quality and customer satisfaction. Here are just a few testimonials from our satisfied customers:
- "Excellant work and friendly staff" - Paul
- "Honest, trustworthy, and timely service. Would highly recommend." - Cassie
- "TLC always has my back! I've been bringing my vehicles to them for 14 years. The staff is friendly and knowledgeable without giving you an outrageous quote." - Emmy
Get in Touch
For all your auto repair and maintenance needs, trust TLC Automotive Repair Inc. to get the job done right. Contact us today at (651) 212-6096 or visit our shop at 1022 Tile Drive, Red Wing, MN 55066.
Mixed Reviews at TLC Auto Repair
Many customers have shared their experiences with TLC Auto Repair, and the reviews are quite mixed. Some customers have been extremely satisfied with the service and repairs they received, while others have had negative experiences.
Long Wait Times and Poor Communication
Some customers have reported long wait times and poor communication with the staff. For example, Jennifer Klover was told that people were on vacation and the shop was short-staffed, and she ended up leaving and taking her business elsewhere. Kl Z. also reported a poor experience, stating that the shop overcharged and used faulty parts to fix her vehicle.
Excellent Service and Friendly Staff
On the other hand, many customers have raved about the excellent service and friendly staff at TLC Auto Repair. Sheena thanked the shop for always doing a great job with her vehicle and mentioned that the employees went above and beyond to help her. Many other customers have also praised the shop for its prompt service, fair prices, and trustworthy mechanics.
Reliable Repairs and Competitive Pricing
Several customers have reported reliable repairs and competitive pricing at TLC Auto Repair. Tim Droogsma mentioned that the shop does fast and high-quality work, and Brad is an exceptional mechanic. Dale MacLachlan appreciated the shop's fast service and competitive pricing, especially after his brake lines blew out. L. Kol also raved about the shop's same-day appointment and quick diagnosis.
Miscommunication and Incomplete Work
One customer, Chris Gustafson, reported a negative experience due to miscommunication and incomplete work. He asked the shop to replace a brake line, but they didn't inform him about additional needed repairs, and he ended up with no brakes on the road.
Consistent 5-Star Reviews
Despite some negative experiences, the majority of customers have consistently given TLC Auto Repair 5-star reviews. Christie Kreig praised the shop for its honesty, reasonableness, and timeliness, while Adam Hove mentioned that the owner and staff make customers feel like family. Many other customers have also consistently praised the shop for its excellent service and repairs.
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