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Austin's premier dry cleaning and laundry delivery service is proudly owned and operated, with the mission to provide a convenient and reliable dry cleaning and laundry delivery experience to residents of Austin. Our story began with a deep understanding of the frustration and stress that comes with traditional dry cleaning and laundry services. We set out to create a solution that combines the convenience of complimentary pick-up and delivery with the assurance of timely and high-quality service.
Our Services
At ATX Dry Cln, we pride ourselves on offering a range of services that cater to our customers' dry cleaning and laundry needs. Our services include:
- Complimentary pick-up and delivery: No more hassle of dropping off or picking up your dry cleaning or laundry. We come to you, making it easy and convenient.
- 24-hour Wash & Fold service: Get your laundry done quickly and efficiently, with our 24-hour turnaround time.
- 48-hour Dry Cleaning service: Trust our experts to expertly clean and preserve your delicate fabrics.
- Pressed / Ironed service: Enhance the presentation of your clothes with our professional pressing and ironing service.
- Wash and Fold: Let us take care of your laundry, from washing to folding and delivering it back to your doorstep.
What Sets Us Apart
At ATX Dry Cln, we pride ourselves on our commitment to excellence, ensuring that our customers receive the best service possible. Our dedicated team is passionate about making your laundry and dry cleaning experience as smooth and enjoyable as possible. We understand the importance of convenience, and that's why we offer free pick-up and delivery services, making it easy for you to manage your laundry and dry cleaning needs on-the-go.
Customer Reviews
We've received numerous 5-star reviews from our satisfied customers, who rave about our prompt service, excellent quality, and friendly staff. We take pride in our commitment to providing outstanding customer service, exceeding our customers' expectations, and ensuring their complete satisfaction.
Frequently Asked Questions
Find answers to your frequently asked questions, including our terms and conditions, pricing, and more.
Get in Touch
Stay connected with us on social media, visit our website, or get in touch with us through our contact form. We're always happy to hear from you!
Overall Experience
The reviews for ATX dry cleaning are mixed, with some customers having a positive experience and others having a terrible one. While some customers appreciated the convenience and great communication, others reported damage to their clothing, poor quality of service, and unprofessional behavior by the staff.
Customer Service
Customer service was a major highlight for some customers, with Gina and the delivery guy receiving praise for their welcoming and efficient service. However, other customers reported poor communication and unprofessional behavior from Roi, the owner, which made their experience unpleasant.
Dry Cleaning Services
The quality of dry cleaning services is a major concern for many customers. Some customers reported that their clothes were returned damaged, with Leah S. having her $6,000 Italian silk designer wedding dress ruined by ATX dry cleaning. Other customers reported poor quality dry cleaning, with Doukouscar's clothes returning smelling like cigarette smoke.
Delivery and Pick-Up
Delivery and pick-up services were also a mixed bag, with some customers appreciating the convenience and others experiencing issues. There were reports of issues with the delivery process, with Doukouscar's clothes not arriving until days later.
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