Business Details
Your Trusted Partner for Computer Repair Solutions
Mr. Box has been a trusted provider of technology solutions since the early days of desktop computing. Specializing in on-site computer and mobile device repair, custom PC building, and network optimization, we combine over two decades of hands-on experience with a commitment to cost-effective service. Our team prioritizes quality parts, rapid turnaround times, and personalized support to ensure systems run efficiently.We guarantee all labor, offer remote assistance capabilities, and focus on eliminating unnecessary software bloat to maintain optimal performance. With a reputation built on reliability and technical expertise, we serve both residential and commercial clients in Colorado Springs and surrounding areas.
Services
Computer Repair
Custom PC Systems
Mobile Device Repair
Network Setup
Data Recovery
Malware Removal
Hardware Upgrades
Remote Support
Highlights and features
- We have over 20 years of experience in computer repair and custom PC building
- Our team uses only high-quality replacement components
- We guarantee all labor with comprehensive warranties
- Our hourly rate is below industry standards with no hidden fees
- We offer remote support capabilities for quick problem resolution
What people say
Fantastic job
Prompt service
Knowledgeable
Reasonable pricing
Reliable repairs
Services
Computer Repair
Mr. Box provides comprehensive computer repair services addressing hardware failures, software issues, and performance optimization. Our technicians diagnose and fix problems ranging from faulty components to operating system malfunctions. We use high-quality replacement parts and perform thorough diagnostics to ensure long-term reliability, serving both desktop and laptop systems with on-site or in-shop options.
Custom PC Systems
We design and build custom PC systems tailored to specific performance requirements. Our configurations focus on compact form factors without sacrificing power, ideal for gaming, professional workstations, and general computing. Each system undergoes rigorous testing to ensure stability and optimal performance, with options for overclocking and specialized component selection based on client needs.
Mobile Device Repair
Our mobile device repair service covers smartphones, tablets, and laptops with issues ranging from cracked screens to internal component failures. We replace damaged parts using quality components, restore functionality to devices affected by physical damage or water exposure, and ensure proper calibration of replacement parts. The service includes both hardware repairs and software troubleshooting for comprehensive solutions.
Network Setup
Mr. Box offers complete network installation and optimization services for home and business environments. We configure routers, set up secure wireless networks, optimize signal strength, and ensure proper device integration. Our technicians handle cabling infrastructure, network-attached storage configuration, and security protocols to create reliable, high-performance network environments tailored to client requirements.
Malware Removal
Our malware removal service eliminates viruses, spyware, and other malicious software from infected systems. We perform comprehensive system scans, remove harmful programs, and implement security measures to prevent future infections. The process includes operating system optimization, startup process cleanup, and security setting adjustments to restore system integrity and protect against ongoing threats.
People
Jarrod
Lead Technician
Jarrod has over 20 years of experience in computer repair and technology services. He specializes in system optimization, custom PC building, and network configuration. Known for his ability to explain technical concepts clearly, he provides personalized solutions for both residential and business clients.
Bob Watters
Owner
Bob Watters founded Mr. Box with a focus on delivering reliable technology solutions. With extensive experience in IT infrastructure and hardware repair, he oversees operations and maintains direct client relationships. His approach emphasizes transparency and long-term client satisfaction through consistent service quality.
Questions
What computer repair services do you offer?
We repair hardware failures, remove malware, optimize system performance, replace damaged components, and handle operating system issues for both desktop and laptop computers.
Do you build custom PC systems?
Yes, we design and build custom PCs tailored to specific needs including gaming systems, workstations, and compact high-performance computers using quality components.
Can you repair mobile devices?
We repair smartphones, tablets, and laptops including screen replacements, battery changes, and internal component repairs using quality replacement parts.
Do you offer on-site computer service?
Yes, we provide on-site repairs for most issues and offer remote support options when appropriate for quicker problem resolution.
What areas do you serve?
We primarily serve Colorado Springs and surrounding areas with both residential and commercial technology support services.
How long have you been in business?
Our technicians have over 20 years of combined experience with the current business structure operating for more than a decade.