Business Details
15 Years
experience
Your Trusted Bike Shop in Ridgefield, CT
As the proud owners of Ridgefield Bicycle Company, we are committed to fostering a vibrant cycling community through exceptional service and expertise. Since our founding in 2011, we have grown from a small shop into a regional hub for cyclists of all levels, offering premium bike sales, expert repairs, and personalized fittings. Our team brings decades of combined experience in cycling, ensuring every customer receives tailored advice and top-tier craftsmanship.We prioritize transparency, using only high-quality components and maintaining open communication throughout every service. As a locally owned business, we take pride in supporting community initiatives and creating a welcoming environment where riders can connect and thrive. Our dedication to continuous improvement and customer satisfaction has earned us a trusted reputation in the industry.
Services
Bike Sales
Repairs
Custom Builds
E-Bike Rentals
Bike Fittings
Parts Supply
Community Events
Trade-In Program
Online Ordering
Assembly Services
Details
- Year established: 2011
Highlights and features
- We offer expert bike fittings and custom builds tailored to individual needs.
- Our technicians provide transparent, no-obligation repair estimates.
- We partner with leading brands like Specialized and Cannondale for quality assurance.
- We support local cycling events and community education programs.
- Our staff includes certified mechanics with decades of combined experience.
What people say
Expert technicians
Wide selection
Community events
Personalized fittings
Friendly staff
Services
Bike Sales
We offer a comprehensive selection of bicycles from top brands like Specialized, Cannondale, and Santa Cruz. Our inventory includes road, mountain, hybrid, and e-bikes tailored to riders of all skill levels. Expert staff provide personalized recommendations to ensure optimal fit and performance for commuting, recreation, or competitive cycling.
Repairs
Our certified technicians deliver precision repairs for all bike types, from minor adjustments to full overhauls. Services include brake tuning, gear calibration, and suspension maintenance using manufacturer-approved parts. We provide free diagnostics and transparent pricing for reliable, long-lasting results.
Custom Builds
We specialize in creating custom bicycles tailored to individual preferences and riding styles. Customers can select frames, components, and accessories from multiple brands to create their ideal setup. Our team ensures proper assembly and fit adjustments for optimal comfort and performance.
E-Bike Rentals
We offer e-bike rentals featuring lightweight designs and pedal-assist technology for effortless commuting or recreation. Our fleet includes models with extended battery life and cargo capacity, perfect for exploring local trails or urban environments with reduced physical strain.
Bike Fittings
Our professional fitting service optimizes bike geometry to enhance comfort and efficiency. Using advanced tools and rider feedback, we adjust saddle height, handlebar position, and cleat alignment to prevent injury and improve performance for cyclists of all abilities.
People
Adam Ray
Owner
Adam has served as Sales and Service Manager at Ridgefield Bicycle for several years, overseeing daily operations and customer care. With extensive experience in bicycle mechanics and retail management, he ensures high-quality service delivery while maintaining the shop's community-focused ethos.
Erin Ray
Co-Owner
Erin collaborates with Adam on business strategy and customer relations. Her background in operations management helps streamline processes while preserving the personalized service that defines Ridgefield Bicycle's reputation in the cycling community.
Sean Dowd
Founder
Sean co-founded Ridgefield Bicycle in 2011, transforming a small shop into a thriving regional hub. He remains involved in advisory capacities, sharing expertise in business development and cycling industry trends with the current leadership team.
Jacqui Dowd
Founder
Jacqui played a pivotal role in establishing Ridgefield Bicycle's community-centric approach. She continues supporting strategic initiatives while mentoring staff on customer engagement and sustainable business practices.
Questions
What brands do you carry?
We stock Specialized, Cannondale, Santa Cruz, BMC, and Electra bicycles, along with select components and accessories from trusted manufacturers.
Can I order a bike not in stock?
Yes, we can special order any brand or model and provide professional assembly at our shop with no extra fees.
Do you offer repair services?
Our certified technicians provide comprehensive repairs, including diagnostics, part replacements, and seasonal tune-ups for all bike types.
Are financing options available?
Yes, we offer financing plans to make premium bikes and equipment more accessible for our customers.
What community initiatives do you support?
We sponsor local cycling clubs, host educational workshops, and organize group rides to promote cycling as a sustainable lifestyle.
How do I schedule a bike fitting?
Contact us via phone or email to book a fitting session with our experienced technicians, who use advanced tools for personalized adjustments.
