Business Details
28 Years
experience
Emergency
services
Trusted IT & Cybersecurity Services in Atlanta
Founded in 1998, Leapfrog Services has established itself as a leader in managed IT and cybersecurity solutions. Our team of experts delivers proactive, security-centric services designed to align technology with business strategy while ensuring operational resilience. With over 25 years of experience, we specialize in modernizing IT ecosystems, implementing our proprietary Leapfrog Methodology, and providing 24/7 support through dedicated teams including Security Operations Centers and Network Operations Centers.Our client-centric approach combines technical excellence with Frogmaa culture of Integrity, Service, and Peopleto deliver predictable outcomes and measurable business value. We serve mid-market companies through customizable solutions that address both technical and non-technical cyber risk surfaces, maintaining a 97% client satisfaction rate for outsourced IT effectiveness.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Management
Security Operations
Disaster Recovery
Compliance Support
IT Support 24/7
Network Monitoring
Security Assessments
Cyber Risk Management
Details
- Year established: 1998
Highlights and features
- 25+ years of MSP, MSSP, and cyber risk management expertise
- Proactive Ring of Security approach covering all attack surfaces
- 97% client satisfaction rate for outsourced IT effectiveness
- 24/7 Security Operations Center with threat detection and response
- Proprietary Leapfrog Methodology for systematic IT optimization
Associations and certifications
- SSAE 18 SOC 2
What people say
24/7 availability
Proactive security measures
Technical expertise
Business understanding
Reliable support
Services
Managed IT Services
Our Managed IT Services provide comprehensive infrastructure oversight through proactive monitoring, maintenance, and optimization. Specialized teams handle network operations, cloud integration, and application management while aligning technology with business objectives. Clients benefit from predictable costs, reduced downtime, and access to expert engineers available 24/7 to ensure seamless operations.
Cybersecurity Solutions
Our cybersecurity offerings include threat detection, incident response, and compliance management through the Ring of Security framework. Services range from essential protections like email security and MFA to advanced SIEM solutions and vulnerability management. Security Operations Centers operate continuously to mitigate threats and maintain regulatory compliance for client organizations.
Disaster Recovery
We develop and implement customized disaster recovery plans that ensure business continuity during crises. Our solutions include automated backups, rapid system restoration, and regular testing protocols. Clients receive tailored strategies that minimize data loss and downtime while maintaining operational resilience across IT environments.
Security Assessments
Our security assessments analyze IT ecosystems to identify vulnerabilities and compliance gaps. Using advanced scanning tools and expert analysis, we provide detailed reports with prioritized remediation recommendations. This service helps organizations understand their security posture and implement targeted improvements to reduce cyber risk exposure.
Cyber Risk Management
The CyberRisk Beyond IT program addresses non-technical attack surfaces through comprehensive risk management. We evaluate organizational processes, personnel security awareness, and facility protections while implementing governance frameworks. This holistic approach ensures complete protection against evolving cyber threats across all business dimensions.
People
Claire Lewis Arnold
Chief Executive Officer
Founded Leapfrog Services in 1998 after identifying gaps in IT service delivery. Recognized as a respected business leader in the Southeast, she combines strategic vision with operational excellence while championing the company's Frogma culture.
Emmett Hawkins
Chief Technology Officer
Technology visionary with extensive experience in managed services. Founded Virtex Networks in Atlanta before its acquisition by Leapfrog in 2001. Leads technical innovation and implementation of advanced IT solutions for enterprise clients.
Bryant G. Tow
Chief Security Officer
Cybersecurity expert with deep expertise in risk management. Former managing principal of CyberRisk Solutions, acquired by Leapfrog in 2022. Develops comprehensive security strategies that address both technical and non-technical cyber risk surfaces.
Questions
How does Leapfrog ensure seamless IT transitions?
Our systematic onboarding follows the Leapfrog Methodology, prioritizing business continuity while resolving existing issues before implementing improvements through detailed planning and client collaboration.
What security packages are available?
We offer Essential Security with core protections and Premium Security featuring advanced threat detection, vulnerability management, and comprehensive risk governance frameworks for enhanced protection.
How are IT costs managed predictably?
Monthly fees cover day-to-day operations with transparent pricing. Roadmaps include cost forecasts and lifecycle management planning to eliminate unexpected expenses while benchmarking industry standards.
What sets Leapfrog apart from competitors?
25+ years of experience, proprietary methodologies, 24/7 dedicated support teams, and a holistic approach combining IT management with comprehensive cyber risk governance across technical and non-technical domains.
How is security monitored continuously?
Security Operations Centers operate 24/7 using SIEM solutions and threat intelligence tools to detect, analyze, and mitigate potential threats in real-time across client environments.
