Business Details
Your Trusted Appliance Repair Experts in Chicago
Diamond Factory Service has been delivering reliable appliance repair solutions for over 40 years. Our team of highly trained technicians serves the greater Chicago area, Northwest Indiana, and Southwest Michigan, providing fast, efficient repairs for major home appliances. With decades of combined experience, our technicians undergo ongoing training and have access to thousands of parts to ensure one-visit repairs.We prioritize customer satisfaction through transparent diagnostics, a 90-day parts and labor guarantee, and rigorous technician screening. Our commitment to higher standards has made us a trusted partner for brands like Whirlpool, KitchenAid, and Jenn-Air, ensuring every repair meets exacting quality benchmarks.
Services
Refrigerator Repair
Washer Repair
Dryer Repair
Dishwasher Repair
Oven Repair
Microwave Repair
Cooktop Repair
Freezer Repair
Ice Maker Repair
Wine Cooler Repair
Highlights and features
- We offer same-day repairs with a 90-day parts and labor guarantee.
- Our technicians have an average of 10 years of appliance repair experience.
- We maintain an extensive inventory of 1,000+ appliance parts for immediate repairs.
- All technicians undergo drug screening and background checks.
- Senior technicians review every repair plan for maximum efficiency.
What people say
Fast repair service
Knowledgeable technicians
One-visit fixes
90-day guarantee
Transparent pricing
Services
Refrigerator Repair
Our technicians diagnose and repair all refrigerator issues including cooling problems, ice maker malfunctions, and water dispenser repairs. We stock common parts for major brands like Whirlpool and KitchenAid. With same-day service available, we minimize food spoilage risks while ensuring energy-efficient operation.
Washer Repair
We fix all types of washing machine problems including drainage issues, spin cycle failures, and error codes. Our technicians service top-load and front-load models from brands like Maytag and Amana. We provide transparent diagnostics before any repair work begins.
Dryer Repair
Our experts handle gas and electric dryer repairs including heating element replacement, vent cleaning, and drum issues. We prioritize safety checks for gas connections and electrical systems while maintaining energy efficiency standards.
Dishwasher Repair
We repair dishwasher leaks, cleaning performance issues, and control panel malfunctions. Our technicians service all brands and models, replacing faulty pumps, spray arms, and door latches with genuine manufacturer parts.
Oven Repair
Our certified technicians fix oven temperature inconsistencies, igniter failures, and self-cleaning malfunctions. We service gas and electric ranges, including Jenn-Air's downdraft models, with safety checks for gas lines and electrical connections.
Questions
What types of appliances do you service?
We service all major home appliances including refrigerators, washers, dryers, dishwashers, ovens, microwaves, and ice makers from brands like Whirlpool and KitchenAid.
How quickly can you repair my appliance?
We aim to complete 85% of repairs during the first visit using our extensive parts inventory. Most appointments are scheduled within 24-48 hours.
Are your technicians certified?
Yes, all technicians undergo manufacturer-specific training and receive ongoing education. We're certified by Whirlpool Corporation for KitchenAid and Maytag repairs.
What if my appliance is under warranty?
We handle manufacturer warranty repairs at no charge. For extended warranties, we verify coverage before performing any service.
Do you offer emergency repairs?
We prioritize urgent cases but don't charge emergency service fees. Our standard service hours are Monday-Friday 8am-5pm.
How much do repairs cost?
Costs vary by issue complexity. Trip/diagnosis starts at $99, labor averages $75-125/hour. We provide written estimates before any repair work begins.