Business Details
50+ Years
experience
Your Trusted Louisiana Credit Union Since 1957
Founded in 1957, DOCCU has been dedicated to providing financial services that empower our members to achieve their goals. Our mission centers on delivering affordable credit, competitive savings options, and personalized service tailored to individual needs. With over 12,000 members and nine locations across Louisiana, we combine decades of experience with a commitment to innovation. Our team prioritizes financial education, ensuring members make informed decisions in an evolving economic landscape. From traditional savings and loans to modern digital banking tools, we adapt to meet the demands of todays financial environment.As a not-for-profit credit union, we reinvest earnings to benefit members through improved rates, enhanced services, and community-focused initiatives. Our reputation for reliability and member-centric care distinguishes us from larger financial institutions. Whether youre seeking a mortgage, credit card, or savings plan, DOCCU remains your trusted partner for life. We pride ourselves on transparency, ethical practices, and fostering long-term relationships built on trust. Joining DOCCU grants lifelong membership, even if your employment or residence changes, ensuring continued access to our benefits.
Services
Vehicle Loans
Share Loans
Unsecured Loans
Visa Credit Card
Mortgage Loans
Overdraft Protection
Savings Accounts
Checking Accounts
Mobile Banking
Wire Transfers
Details
- Year established: 1957
Highlights and features
- We offer 24/7 card fraud alerts for enhanced security.
- Our competitive APRs cater to diverse credit profiles.
- Personalized service from experienced financial professionals.
- Lifelong membership eligibility for employees and retirees.
- Digital tools for convenient mobile and online banking.
What people say
AMAZING help every single time
Patient and professional service
Grateful for the credit union
Knowledge and guidance
Convenient banking solutions
Services
Vehicle Loans
DOCCU provides flexible vehicle financing with competitive rates starting at 6.00% APR. Our loans cater to new and used car purchases, offering terms tailored to your budget. Members benefit from personalized guidance to secure the best possible financing options.
Visa Credit Card
Earn 1% cash back on net purchases with DOCCUs Visa Credit Card. No annual fee and low APR options make it ideal for everyday spending. Features include tap-to-pay convenience and robust fraud protection for secure transactions.
Mortgage Loans
We offer mortgage solutions for homebuyers and refinancers, including fixed and adjustable-rate options. Competitive APRs and personalized support help members achieve homeownership goals. Our team simplifies the loan process from application to closing.
Savings Accounts
Grow your money with DOCCUs high-yield savings accounts and certificates. Competitive APYs and no hidden fees ensure your savings work harder. Options include traditional savings, IRAs, and youth accounts for all financial stages.
Mobile Banking
Manage accounts 24/7 via DOCCUs mobile app. Features include mobile check deposit, bill pay, and real-time transaction alerts. Secure access to loans, account transfers, and e-statements ensures banking convenience at your fingertips.
Questions
Who is eligible to join DOCCU?
Eligibility extends to employees, retirees, and immediate family members of Louisiana Department of Corrections or its subsidiaries.
What digital banking services do you offer?
We provide mobile banking, online bill pay, e-statements, and mobile check deposit for convenient 24/7 account management.
Are there 24/7 customer support options?
Yes, card fraud alerts and audio response systems are available 24/7. Branch support operates during regular business hours.
What loan types does DOCCU provide?
We offer vehicle loans, mortgages, unsecured loans, share loans, and recreational vehicle financing with competitive APRs.
How can I report a lost or stolen card?
Contact our 24/7 fraud hotline at (800) 237-8990 or (855) 293-2456 for immediate assistance with lost or stolen cards.
