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Your Trusted Appliance Repair & Sales Experts in Upton, MA
Smart Appliance is a family-owned business based in Upton, Massachusetts, dedicated to providing exceptional appliance repair, sales, and installation services across the Greater Boston Area. With decades of combined experience in appliance diagnostics and repair, our team prioritizes customer satisfaction by treating every client as part of our extended family. All technicians undergo rigorous training, factory certification, and background checks to ensure technical expertise and service reliability. We guarantee our repairs with a 6-month parts-and-labor warrantydouble the industry standardand extend coverage to match manufacturer warranties when applicable.

Our pricing follows the National Appliance Blue Book to ensure transparency, while our extensive parts inventory enables rapid service completion. We emphasize environmental responsibility by prioritizing repairs over replacements to reduce landfill waste. Our commitment to quality installations ensures appliances function optimally from day one, backed by personalized guidance on product selection and features.
Services
Refrigerator Repair Washer Repair Dryer Repair Dishwasher Repair Oven Repair Stove Repair Microwave Installation Garbage Disposal Service Appliance Sales Professional Installations
Highlights and features
  • We are a family-owned business serving the Greater Boston Area since 1990.
  • Our repairs are guaranteed for 6 monthsdouble the industry standard.
  • All technicians are factory-certified and undergo background checks.
  • We prioritize environmentally responsible repairs to reduce landfill waste.
  • Our National Appliance Blue Book pricing ensures transparent, competitive rates.
Services
Refrigerator Repair
We repair all refrigerator types, from vintage models to smart appliances. Our technicians diagnose cooling issues, compressor failures, and ice maker malfunctions. Using factory-certified parts, we restore efficiency and extend appliance lifespan while adhering to environmental standards.
Washer Repair
Our experts service front-load, top-load, and commercial washing machines. We address drainage problems, motor failures, and electronic control issues. With rapid parts access, we minimize downtime for residential and business clients requiring reliable laundry solutions.
Dryer Repair
We repair gas and electric dryers, resolving heating element failures, venting issues, and drum malfunctions. Our diagnostics identify safety hazards like overheating while optimizing energy efficiency through proper maintenance protocols.
Dishwasher Repair
We fix dishwasher leaks, drainage problems, and motor failures. Our technicians install new units with proper water line connections and ensure optimal cleaning performance. We service all brands, focusing on longevity and water efficiency.
Professional Installations
We install appliances with precision, avoiding common errors from improper setup. Our team ensures level placement, correct electrical/gas connections, and functionality testing. We provide usage guidance to maximize appliance performance and safety.
Questions
What areas do you service?
We serve the entire Greater Boston Area, including Upton, Worcester, Framingham, and surrounding communities for appliance repair and sales.
Do your repairs come with a warranty?
Yes! All repairs include a 6-month warranty on parts and labor, with extended coverage matching manufacturer warranties when applicable.
Are your technicians certified?
All technicians undergo factory certification, background checks, and specialized training to ensure expertise in all major appliance brands.
Can you repair older appliance models?
Yes, we service vintage appliances dating back to the 1900s, combining historical knowledge with modern repair techniques for reliable solutions.
How do you handle appliance installations?
We follow strict installation protocols to prevent future issues, including leveling, proper connections, and functionality testing before finalizing service.
What payment methods do you accept?
We accept major credit cards, cash, and checks for all repair and installation services. Payment terms are discussed upfront with no hidden fees.