Passion for Pioneering Performance & Customer Satisfaction
Since 1990, Sawyer's Outboard Service has proudly served boaters in Naples, Florida. Family-run and driven by a deep love for the water, we're committed to providing exceptional customer service and ensuring your boating experience is smooth and enjoyable.
Our unwavering dedication has earned us numerous awards and recognition, but our greatest reward is the satisfaction of our customers. Witnessing families create lasting memories on the water and experiencing their smiles fuels our passion for excellence.
Experienced Expertise, Dedicated Service
With over 40 years of industry experience, our team of certified technicians is highly skilled in servicing and repairing all major brands of outboards, including Suzuki and Yamaha. We go above and beyond with our comprehensive services, ensuring your peace of mind.
Comprehensive Services
- Full Outboard Engine Service & Repair: Routine maintenance, diagnostics, tune-ups, and complete repairs.
- Yamaha & Suzuki Dealer Services: Official dealership for both brands, offering warranty work and factory-certified repairs.
- Mobile Mechanic Service: Convenience at your fingertips! Our technicians can diagnose and repair your engine on-site.
- Trailer Repair & Parts: From basic repairs to complete overhauls, we handle all your trailer needs.
- Genuine Parts & Accessories: We use only genuine parts and fluids, and can also install all your boating accessories, from electronics to canvas tops.
- Hauled-Out Boats: Need space to work on your boat? We offer haul-out services for vessels up to 34'.
- Vessel & Engine Surveys: Make informed decisions when buying a used boat or motor with our detailed inspections.
Partnering with Leading Brands
Sawyer's Outboard Service is an authorized dealer for recognized brands like Suzuki and Yamaha, ensuring you get access to the most reliable and innovative technology. We also carry a wide selection of Gheenoe boats, Cast & Blast boats, SeaArk boats, and other top-notch vessels.
Join Us on the Water!
Come experience the Sawyer's difference. Contact us today and let us be your trusted partner in all your boating endeavors.
Overview of Sawyer's Marine Service
Customer Experience
The majority of customers have reported an excellent experience with Sawyer's Marine Service, praising the family-run business for their exceptional service, knowledgeable staff, and commitment to customer satisfaction.
Positive Aspects
- Friendly and competent staff
- Knowledgeable and efficient service
- Family-owned business with a personal touch
- Ability to fix boats right the first time
- Timely and professional work
Negative Experience
One customer reported a poor experience with the parts department, citing incorrect parts and poor customer service. The customer was told to leave the store and not return, despite being a loyal customer for 15 years.
Specific Praise for Staff
- Glen, the shop manager, was praised for his exceptional service and ability to make transactions effortless.
- Kit, Sue, Amy, and the staff were commended for their professionalism and knowledge.
- Clay, a marine mechanic, was praised for his helpfulness and communication.
- Edwardo Corzo, a marine mechanic, was thanked for his help and politeness.
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