Your Place for Storage Space
At Nine Mile Road Self Storage, we understand the importance of having a reliable and secure storage solution. That's why we're dedicated to providing our customers with top-notch storage facilities and exceptional customer service. Our team of storage specialists is committed to helping you find the perfect storage unit to fit your needs, whether you're a student, homeowner, or business owner.
Our Services
We offer a wide range of storage units, from 5' x 5' to 10' x 25', all of which are easily accessible and come with drive-up loading and unloading convenience. Our facilities are well-lit, gated, and equipped with surveillance cameras to ensure your belongings are safe and secure. We also offer a full range of moving and packing supplies, as well as insurance options for added peace of mind.
In addition to our personal storage solutions, we also cater to business storage needs. Whether you need to store inventory, archives, or equipment, we have the perfect storage unit for you. You can even arrange deliveries directly to your unit for added convenience.
Convenience and Accessibility
We pride ourselves on being easily accessible and convenient for our customers. Our office hours are Monday through Saturday from 9 am to 5 pm, and our gate hours are every day from 7 am to 9 pm. We also offer easy payment options, including autopayment and monthly billing, to make managing your storage unit as seamless as possible.
Security and Insurance
We take the security of your belongings seriously. Our facilities are equipped with surveillance cameras, and we offer additional insurance options to give you peace of mind. We also have a gated facility with computerized access codes, allowing you to access your unit at your convenience.
Insurance and Packing Supplies
We offer a full range of packing and moving supplies, including boxes, tape, and bubble wrap. We also have a full range of insurance options to ensure your belongings are protected in the event of damage or loss.
Business Storage Solutions
At Nine Mile Road Self Storage, we understand the unique storage needs of businesses. That's why we offer specialized storage solutions for businesses, including inventory storage, archive storage, and equipment storage. We also offer flexible payment options and convenient delivery arrangements to make managing your business storage needs as easy as possible.
Customer Experiences
Positive Experiences
Some customers have had positive experiences with the storage facility, praising the staff for being friendly and understanding. The facility is also considered convenient and reasonably priced. The management team is described as friendly, and the facility is clean and spacious.
Negative Experiences
However, many customers have had negative experiences with the facility. Some customers have reported being charged unnecessary late fees, and the manager has been unresponsive to their concerns. Some have also reported issues with the facility's billing and payment systems, leading to unexpected late fees and penalties. Additionally, some customers have reported security concerns, such as unauthorized access to their units and theft of their belongings.
Common Issues
Some common issues reported by customers include:
- Unexpected late fees and penalties
- Unresponsive management and poor customer service
- Security concerns and unauthorized access to units
- Billing and payment system issues
- Aggressive debt collection practices
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