Business Details
18 Years
experience
Emergency
services
Your Trusted Partner for IT Support and Managed Services
Founded in 2008, P3iSystems was established to address the critical need for reliable and expert IT support in small businesses. Our founder, Rob Mitchell, leveraged over 15 years of experience in Fortune 500 data centers and USAF intelligence to build a company rooted in four core principles: People, Processes, Passion, and Integrity. We specialize in delivering enterprise-class technology solutions tailored to small businesses, ensuring proactive management of IT infrastructure through services like managed care, remote support, and security training.Our team of certified professionals prioritizes client needs, offering 24/7 monitoring, customized technology planning, and lifecycle management. With a focus on transparency and ethical service, we aim to reduce downtime, enhance productivity, and provide strategic IT guidance aligned with business goals. Our commitment to excellence is reflected in our structured approach to vendor management, secure equipment disposal, and continuous innovation in cybersecurity and cloud solutions.
Services
Managed IT Services
Remote Support
Mobile Solutions
Inventory Assessment
Malware Removal
Cloud Computing
Security Training
Network Monitoring
Data Protection
Vendor Management
Details
- Year established: 2008
Highlights and features
- We offer 24/7 monitoring and support to minimize business downtime.
- Our team has decades of combined experience in enterprise and small business IT.
- We provide customized technology lifecycle management and strategic planning.
- Our security awareness training reduces cyberattack risks through staff education.
- We guarantee transparent pricing with flat monthly fees for managed services.
Services
Managed IT Services
Our managed IT services provide proactive monitoring and maintenance of servers, networks, and endpoints. We handle updates, security patches, and vendor coordination to prevent issues before they occur. This ensures consistent performance and allows businesses to focus on operations without IT disruptions.
Remote Support
Remote support resolves technical issues without onsite visits using secure tools. Clients download a utility for immediate access, ensuring quick fixes while leaving no residual software. This minimizes downtime and maintains productivity for businesses requiring urgent IT intervention.
Malware Removal
We specialize in identifying and eliminating malware infections through isolation, analysis, and complete system cleanup. Our process includes network quarantine, threat classification, and data recovery to restore operations securely. Preventive training is also provided to reduce future risks.
Inventory Assessment
This service catalogs hardware and software assets with warranty details, configurations, and vendor contacts. We document infrastructure and create refresh schedules to optimize budgeting and ensure compliance. Secure disposal of obsolete equipment is also included to maintain data safety.
Security Awareness Training
Our training programs teach employees to recognize phishing attempts and secure digital practices. By simulating real-world threats, we strengthen organizational defenses against social engineering attacks. This proactive approach reduces vulnerabilities stemming from human error.
People
Rob Mitchell
Founder and Chief Technologist
Rob Mitchell founded P3iSystems after 11 years in USAF intelligence and 15+ years in Fortune 500 IT roles. He specializes in strategic technology planning and enterprise-class solutions for small businesses.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, remote support, cybersecurity solutions, cloud computing, and technology lifecycle management tailored to small business needs.
How do you handle emergency IT issues?
We offer 24/7 monitoring and immediate remote support for urgent issues, ensuring rapid resolution to minimize business disruption.
Can you help with malware infections?
Yes, we isolate infected systems, analyze threats, and perform complete malware removal while securing networks against further attacks.
Do you provide cybersecurity training?
We offer security awareness training to educate employees on identifying phishing attempts and maintaining safe digital practices.
What areas do you serve?
We primarily serve small businesses in Bartlett, TN, with remote support available for clients in other locations.
How are your managed service costs structured?
Managed services start at $175/month for servers and $45/month for PCs, with customizable plans based on specific business requirements.
