Experience retirement living as it's supposed to be.
The Charlotte Assisted Living & Memory Care is a premier assisted living and memory care community located in Charlotte, North Carolina. With over 30 years of experience and a dedication to providing seniors with the care they deserve, our community offers a supportive and caring environment that enables our Members to live their best lives.
Our Mission
At The Charlotte, we believe that anyone, at any age, in any condition, can improve the quality of their life. We achieve this by embracing a wellness philosophy in all that we do, through national award-winning wellness and social programs, restaurant-style dining, person-centered care, and the services we provide.
Our Services
We offer a range of services designed to support our Members' needs, including Independent Living+, Assisted Living, and Memory Care. Our Independent Living+ program provides a supportive environment with access to care services if needed. Our Assisted Living program provides individualized attention and care to every Member, with a focus on independence and a robust calendar of social events. Our Memory Care program, Reflections, is a nationally recognized program designed to help improve the lives of people living with Alzheimer's and dementia.
Amenities and Floor Plans
We offer a range of amenities and floor plans designed to meet the needs of our Members. Our amenities include restaurant-style dining, a national award-winning wellness program, and a robust calendar of social events. Our floor plans range from studios to two-bedroom apartments, with options to suit every need.
Meet the Team
Our team is dedicated to providing exceptional care and support to our Members. Meet Meghan Ruona, our Executive Director, and our Lifestyle Advisors, Jessica Gentry and Noelle Beam, who are here to help you every step of the way.
Get Started
We invite you to come and explore The Charlotte and experience retirement living as it's supposed to be. Contact us today to schedule a tour and learn more about our community.
Accommodations and Amenities
Residents and visitors have praised the cleanliness, comfort, and beauty of The Charlotte's facilities. The apartments are described as bright, spacious, and well-maintained, with private bathrooms, bedrooms, living rooms, and kitchen areas. The dining experience is also highlighted, with a constantly changing menu and a chef who can accommodate special dietary needs.
Staff and Care
The staff at The Charlotte have been consistently praised for their kindness, compassion, and dedication to resident care. Many reviewers have mentioned specific staff members who have gone above and beyond to ensure their loved ones are happy and well-cared for. The Activities Director, Tammara, is particularly noted for her creativity and enthusiasm in organizing events and activities that bring joy to residents.
Activities and Engagement
Residents and visitors have praised the variety and quality of activities offered at The Charlotte, including daily events, crafts, baking, and holiday celebrations. The Activities team is commended for their efforts in keeping residents engaged, active, and entertained, even during the COVID-19 pandemic.
Management and Support
The management team at The Charlotte has been praised for their openness, responsiveness, and willingness to listen to concerns and suggestions from residents and families. The Executive Director, Meghan, is particularly noted for her kindness, compassion, and dedication to resident care.
Negative Experience
One reviewer expressed disappointment and frustration with their experience at The Charlotte, citing inconsistencies and unmet expectations. However, this review is an outlier among the overwhelmingly positive reviews.
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