If it has tires, it's our business.
Experience & Expertise
Murillo's Auto & Tire Service Inc. has proudly served Laredo, Texas since 1986. Family-owned and operated, we take pride in providing unparalleled tire and automotive care to our valued customers. With over 30 years of experience in the industry, our team of experts understands the importance of reliable transportation and offers comprehensive solutions to meet your needs.
Quality Tire Solutions
At Murillo's, we carry a wide selection of top-quality tires from leading brands like Toyo, Yokohoma, Goodyear, General, and many more. We also specialize in handling specialty tires for various vehicles, using advanced technology and equipment. Whether you need new tires, rotations, repairs, or wheel balancing, we've got you covered.
Comprehensive Auto Repair Services
Beyond tire care, we offer a comprehensive range of auto repair services to keep your vehicle running smoothly. Our skilled technicians can handle everything from routine maintenance to complex repairs. We specialize in:
- Engine diagnostics and repairs
- Transmission troubleshooting and repair
- Brake system inspection and repair
- Electrical system diagnostics and repairs
- Air conditioning and heating service
- Suspension and exhaust repair
Unparalleled Customer Care
At Murillo's, we believe in building long-lasting relationships with our customers. Our team is dedicated to providing exceptional customer service, ensuring you have a positive and seamless experience. We are committed to:
- Clear communication and transparent pricing
- Honest assessments and recommendations
- Prompt and efficient service
- Courteous and respectful treatment
Get the Quality Service You Deserve
For reliable tire solutions and comprehensive auto repair in Laredo, look no further than Murillo's Auto & Tire Service Inc. Contact us today or visit one of our three conveniently located stores to experience the Murillo's difference.
Service Quality
Some customers have expressed concerns about the service quality at this tire shop. Trinity Dental Laredo, who initially rated this shop 2 stars, mentioned that the owner responded to their complaints and is getting guides in the future. However, they had to upgrade to 4 stars because of a previous incident where the shop refused to repair their car without the plastic guide.
Orlando Espinoza, who gave this shop 1 star, claimed that the staff doesn't know how to operate the tire balancing machine or doesn't want to bother with it.
Pricing and Value
Some customers felt that the shop is not transparent with its pricing and doesn't provide value for money. Laura Barrera, who left a 2-star review, mentioned that the repaired tires lasted only 5 minutes and was still charged for the service despite the warranty.
Speed of Service
On the other hand, many customers praised the shop's quick service. Jesus Chan, Martha Olivares, Ernesto Villarreal, Marco, and Robert Mugo all gave this shop 5 stars and commented on how quickly they were able to get their tires fixed.
Customer Service
Rosa Castillo and Laura Barrera both mentioned that the shop's customer service is lacking. Rosa Castillo claimed that the workers overinflated her tires, while Laura Barrera felt that the shop was more interested in making a sale than in providing good service.
Conclusion
The overall experience at this tire shop is mixed. While some customers had positive experiences with quick and efficient service, others had negative experiences with poor customer service and lack of transparency with pricing.
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