Empowering Health and Wellness, One Patient at a Time
At SivIMed Internal Medicine and Primary Care, we are dedicated to providing top-notch medical care to our patients in Frederick, MD. Our practice is led by Dr. Usha Sivakumar, a highly qualified internal medicine and primary care specialist with over 30 years of experience.
Our Mission
Our mission is to provide comprehensive and compassionate care to our patients, empowering them to take control of their health and wellness. We believe in fostering a culture of trust, respect, and open communication, where our patients feel comfortable and supported throughout their healthcare journey.
Our Services
We offer a wide range of services, including primary care, internal medicine, and treatment for various conditions such as diabetes, geriatrics, weight loss, musculoskeletal, sleep disorder, GERD, IBS, and Lyme disease. Our practice also provides Virtual Visits (Telemedicine) appointments for most insurances, making it convenient for our patients to receive medical care from the comfort of their own homes.
Our Approach
At SivIMed, we take a personalized approach to medicine, understanding that each patient's needs and health goals are unique. We take the time to listen to our patients, answer their questions, and develop tailored treatment plans that address their specific needs and concerns. Our team of experienced healthcare professionals is committed to staying up-to-date with the latest medical research and advancements, ensuring that our patients receive the most effective and compassionate care possible.
Our Philosophy
We believe that healthcare is a partnership between our patients and our healthcare team. We work collaboratively with our patients to identify their health goals, develop strategies to achieve them, and provide ongoing support and guidance throughout their journey. Our philosophy is centered around providing patient-centered care, focusing on prevention, education, and empowerment.
Overview of Dr. Sivakumar's Practice
Positive Experiences
The majority of reviewers have had an excellent experience with Dr. Sivakumar and her practice. They praise her for being thorough, caring, and knowledgeable. Many reviewers appreciate her ability to listen to their concerns, provide personalized attention, and offer effective solutions. Her warm and compassionate demeanor has made patients feel comfortable and valued. The practice's staff, including the administrative team and lab technicians, are also commended for their excellence.
Challenges with Scheduling and Communication
Some reviewers have experienced difficulties with scheduling appointments and receiving callbacks from the practice. A few reviewers have reported being unable to get an appointment as a new patient, despite leaving multiple voicemails. Others have experienced long wait times for televisit appointments, which they attribute to over-scheduling by the front office staff.
Staff and Office Operations
The majority of reviewers have praised the practice's staff, including Dr. Sivakumar, lab technicians, and administrative team members, for their excellence and professionalism. However, a few reviewers have raised concerns about the front office staff's ability to manage appointments and callbacks efficiently.
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