Pelican Hill Urgent Care stands ready to offer comprehensive medical care to the Lilburn/Gwinnett County community. Our team of skilled professionals prioritize compassionate and efficient care, aiming to provide a convenient and cost-effective alternative to the ER for non-life threatening issues.
Our Mission
Our primary objective is to streamline healthcare access by reducing unnecessary ER visits. We understand the financial and emotional burden associated with lengthy emergency room wait times and costly treatments. At Pelican Hill Urgent Care, we prioritize prompt diagnoses, effective treatment, and personalized care.
Our Services
We offer a comprehensive range of services for individuals of all ages, covering various medical needs:
Urgent Care Services
- Treatment of common illnesses and injuries
- Urgent medical care for minor emergencies
- On-site laboratory testing and imaging
- IV infusion therapy and pain management
Primary Care
- Routine physical exams and vaccinations
- Chronic disease management
- Medication management and monitoring
- Coordination of care with specialty services
Specialized Services
- Cosmetic surgery procedures to enhance physical appearance
- Medical weight loss solutions and body contouring
- Advanced skin treatments and laser hair removal
- Cosmetic consultations and personalized recommendations
Occupational Medicine
- On-site vaccine administration and drug screening
- Employment physicals and work injury treatment
- Comprehensive healthcare solutions for businesses
Quality & Compassion
We are committed to providing compassionate and patient-centered care. Our experienced medical professionals and staff are dedicated to understanding your concerns, providing clear explanations, and ensuring your comfort throughout your visit.
Your Health is Our Priority
At Pelican Hill Urgent Care, your health and well-being are our top priority. We are open 7 days a week with extended evening hours, making quality medical care conveniently accessible to you and your family. We accept most major insurance plans and Medicare, ensuring affordability for our services.
Poor Experience
Many reviewers had a terrible experience at this urgent care center. They reported long wait times, poor customer service, and unhelpful staff. Some reviewers felt that the center was overpriced and that the staff was not knowledgeable about the treatments they were providing.
Lack of Urgent Care
Several reviewers specifically mentioned that the center did not provide urgent care services, despite claiming to do so. This led to wasted time and frustration for those who came to the center seeking immediate attention.
Unorganized and Unprofessional
The center was also criticized for being disorganized and unprofessional. Reviewers mentioned that staff members were untrained, and that they did not take the time to understand patients' symptoms before providing treatment.
Positive Experience
One reviewer had a very positive experience at the center, praising the staff for being friendly and professional. The reviewer mentioned that the doctor was knowledgeable and provided good care.
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