At Express Cleaners, we are dedicated to providing exceptional dry cleaning and laundry services to the communities of Johns Creek and Duluth. With over 19 years of experience, we have built a reputation for delivering high-quality service and producing outstanding results. Our commitment to excellence is reflected in our state-of-the-art equipment, expert staff, and environmentally responsible practices.
Our History
Michael Moon established Atlanta Clothing Care, Inc. (Express Cleaners) on April 3, 2002. Under his ownership, the company has experienced steady growth over the last 19+ years. Located at the edge of Johns Creek and Duluth, our facility is able to meet the demands of a growing market through exceptional quality, personable service, and quick turnaround times.
Our Mission
We aim to provide every customer with the help needed to reach their full potential through the expression of their expertly maintained clothing and linens. With the right presentation, anyone can pursue their calling and contribute to a better world.
Our Equipment and Capabilities
Within the past five years, we have substantially expanded upon our dry cleaning and laundering capabilities in terms of equipment and staff. Our two new Firbimatic dry cleaning machines are the best in the industry, and the Poseidon laundry / wet cleaning machines are equipped to offer the most sophisticated cleaning processes available. Additionally, we have a semi-automatic order organizer, six Sankosha pressors and baggers, and a comprehensive POS software system to track individual garments through the process.
Services Offered
We offer a range of services, including full-service dry cleaning, laundry services, and alterations and repairs. Our laundry machines are capable of handling large loads of conventional laundry, and we can process garments and linens in bulk and by the pound for both personal and commercial applications. Our seamstress has over 20 years of experience and is ready to complete any mending or adjustments you may need.
Why Choose Us?
At Express Cleaners, we are committed to providing exceptional service, superior quality, and quick turnaround times. We use eco-friendly practices and strive to minimize our environmental impact. Our experienced staff is dedicated to delivering outstanding results and ensuring customer satisfaction.
Quality of Service and Customer Experience
The majority of reviewers were extremely satisfied with the service they received, praising the staff's friendliness, attention to detail, and excellent customer service. Many reviewers mentioned the staff's ability to make them feel welcome and valued, with some even commenting on the small touches, such as free snacks and drinks in the lobby.
Alterations and Dry Cleaning Services
Reviewers were happy with the quality of the alterations and dry cleaning services provided, citing timely turnaround, excellent workmanship, and reasonable prices. Some reviewers specifically mentioned the hemming and alterations services, saying they were very happy with the results.
Issues with Labeling and Pricing
However, a few reviewers had negative experiences, including issues with labeling, unexpected price changes, and poor customer service. Some reviewers felt that they were not treated fairly, citing instances of racial bias and rudeness from the staff.
Management and Staff
The management and staff, particularly Joaquin and Mr. Moon, received high praise for their professionalism, welcoming demeanor, and attention to detail.
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