We fix it better, cheaper, and faster!
At Greensboro Trailer, we pride ourselves on being the most experienced semi-trailer repair center in Greensboro, North Carolina. With a rich history dating back to 1971, our family-owned and operated business has been serving the trucking industry with expert repairs, quality parts, and dependable equipment at competitive prices. Our highly trained and experienced staff is dedicated to providing exceptional service, exceeding our customers' expectations, and fostering long-term relationships.
Our History and Mission
Established in 1971, Greensboro Trailer has been a reliable and responsive partner to the trucking industry for nearly five decades. Our mission is to provide expert repairs, quality parts, and dependable equipment at competitive prices, ensuring our customers' trucks and trailers are always in top condition. We take pride in our integrity, work ethic, and commitment to excellence.
Our Services
At Greensboro Trailer, we offer a comprehensive range of services designed to meet the diverse needs of our customers. From minor repairs to major overhauls, we cater to all your trailer and truck body needs. Our expert technicians are trained to diagnose and repair issues promptly, minimizing downtime and getting your fleet back on the road quickly.
Service Types
We provide a variety of services, including:
- Structural Repair: Major structural repair to upper couplers, suspension, sub-frames, or rails.
- Lift Gates: Installation, service, and repair of lift gates.
- Emergency Service: 24-hour emergency service and full-time mobile repair and maintenance.
- Replacement: Patch or replacement of roof sheets, side panels, and doors.
- PM Programs: Fleet PM programs and federal inspections.
Parts Department
At Greensboro Trailer, we stock a wide range of parts for various makes and models of trailers and trucks. Our parts department is designed to provide quick access to the components you need to keep your fleet running smoothly. If we don't have it in stock, we'll special order it for you.
What Sets Us Apart
At Greensboro Trailer, customer satisfaction is our top priority. Our commitment to excellence is demonstrated through:
- Experience: Over 100 years of combined experience in the management.
- Expertise: Highly trained and experienced staff dedicated to providing exceptional service.
- Convenience: Conveniently located on the southeast side of Greensboro, making it easy to access and visit us.
- Reliability: We pride ourselves on providing reliable service, ensuring your equipment is always in top condition.
Get in Touch
At Greensboro Trailer, we understand the importance of communication. Our dedicated team is available to address any questions, concerns, or needs you may have. Reach out to us today to learn more about our services and how we can assist you in keeping your fleet running smoothly.
Exceptional Customer Service
The majority of reviewers praised the exceptional customer service at Greensboro Trailer. The staff, including Danny, Devin, Collin, and John, were described as professional, friendly, and courteous. They went above and beyond to resolve issues, providing quick and efficient solutions. Reviewers appreciated the shop's willingness to help, even when they didn't have the necessary parts in stock.
Quick Turnaround Times
Reviewers highlighted the shop's ability to complete repairs quickly, with some mentioning that they were able to get back on the road within a short time frame. For example, a reviewer mentioned that a repair took only 30 minutes.
High-Quality Work
The quality of the work performed by Greensboro Trailer was consistently praised. Reviewers noted that the shop used high-quality materials and took the time to ensure that jobs were done correctly.
Unhappy Experience
However, one reviewer had a negative experience, citing that the shop failed to notify them of additional work that needed to be done and that the final cost was higher than initially quoted. Another reviewer mentioned that they experienced a similar issue.
Overall
Greensboro Trailer's reputation for exceptional customer service, quick turnaround times, and high-quality work is evident in the majority of reviews. While there was one instance of poor service, the shop's strong track record and commitment to customer satisfaction are likely to attract repeat business and new customers.
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