At Hinz Jewelers, we pride ourselves on being a family-owned and operated business, with three generations of excellence in the jewelry industry. Our journey began overseas in 1948, and since 1974, we have called the Houston area our home. We specialize in fine diamond jewelry, offering a wide range of services tailored to meet the unique needs of our valued customers.
Our Story
Our establishment began overseas in 1948, and since 1974, we have been serving the Houston area. We are committed to giving our valued customers the best service, quality, and dazzling selection of custom-made diamond jewelry available anywhere. We have built an unprecedented reputation in bringing our customers' desires to life with quality and style. Each piece is individually inspected meticulously by our master jeweler.
Our Services
We offer a wide range of services designed to meet the unique needs of our customers. From custom jewelry designing to jewelry repair, diamond remounting, ring sizing, and custom jewelry makeovers, we are the one-stop-shop for all your jewelry needs. Our services also include pearl restringing, watch repair, and maintenance, battery replacement, and free estimates. Additionally, we offer buy gold, diamond, and platinum appraisals.
Meet Our Team
Our team is led by President Guillermo Hinz Jr. (Willie), a second-generation jeweler with unparalleled knowledge and experience in the jewelry industry. Vice President Rose Hinz, with over 23 years of experience in wholesale diamond importing, brings a unique perspective to our team. Our designer and manager, BJ Hinz, is a third-generation jeweler who has evolved into the next diamond jewelry expert, introducing rapid prototyping capabilities to our business.
Our Commitment
At Hinz Jewelers, we are committed to providing exceptional service, quality, and style to our valued customers. We believe that everyone deserves a beautiful piece of jewelry, and we are dedicated to making that possible. Whether you want to buy a loose diamond and custom-make a beautiful ring or just need to bring in your broken necklace for repair, we are the jewelry store for you.
Our Mission
Our mission is to bring our customers' desires to life with quality and style. We are committed to providing exceptional service, unparalleled quality, and a dazzling selection of custom-made diamond jewelry. We strive to build long-lasting relationships with our customers, and we are dedicated to making every experience at Hinz Jewelers an unforgettable one.
Overall Experience
The majority of customers had an exceptional experience with Hinz Jewelers, praising their custom design work, excellent customer service, and high-quality repairs.
Design and Customization
Many reviewers raved about the custom designs created by Hinz Jewelers, including engagement rings, wedding bands, and upcycled jewelry pieces. The designers, particularly Nicole and Rose, were commended for their vision, patience, and attention to detail.
Customer Service
The staff at Hinz Jewelers, including Willie, Nicole, and Rose, were consistently praised for their warm, welcoming, and responsive nature. Customers appreciated their willingness to listen, offer expert advice, and go above and beyond to ensure satisfaction.
Quality and Craftsmanship
Reviewers were impressed with the quality of the jewelry pieces created by Hinz Jewelers, citing exceptional craftsmanship, beautiful designs, and attention to detail.
Negatives
One reviewer had a negative experience with an employee, citing dishonesty and rudeness.
Be the first to review Hinz Jewelers.
Write a Review
