Business Details
36 Years
experience
Trusted Garage Door Services in Cle Elum
Cascade Door has been serving Kittitas County for over 30 years, delivering expert garage door solutions rooted in decades of hands-on experience. Founded by Dave Campbell, a seasoned professional with more than 40 years in garage door systems and construction, our family-owned business combines technical expertise with a commitment to personalized service. We prioritize honesty and transparency, avoiding upsells while tailoring solutions to individual budgets and preferences.Our team treats every customer like family, ensuring each project reflects the unique needs of the homeowner. With deep ties to the communityincluding Dave's 25-year service with the Cle Elum Fire Departmentwe uphold values of integrity and accountability in every installation, repair, and consultation.
Services
Garage Door Sales
Garage Door Installation
Garage Door Repair
Operator Installation
Spring Replacement
Operator Repair
Service Maintenance
Details
- Year established: 1990
Highlights and features
- 40 years of garage door expertise with personalized consultations.
- Honest recommendations without upsells or hidden fees.
- Over 25 years of community service and local knowledge.
- Certified technicians for safe and reliable installations.
- Guaranteed customer satisfaction on all projects since 1990.
Associations and certifications
- Licensed
- Insured
What people say
Professional courteous crew
Honest and good people
Reasonable prices
Excellent communication
Community-minded service
Services
Garage Door Sales
We specialize in high-quality garage door sales, offering diverse styles to enhance curb appeal and property value. Our experts guide homeowners through selection, ensuring options align with aesthetics, budget, and functionality. All products are sourced from trusted manufacturers.
Garage Door Installation
Professional installation of residential and commercial garage doors, ensuring precise fit and optimal performance. Our licensed technicians handle all components, from tracks to openers, with a focus on safety and long-term durability.
Garage Door Repair
Comprehensive repair services for noisy, damaged, or malfunctioning garage doors. We diagnose and fix issues with tracks, panels, and hardware, restoring smooth operation while prioritizing customer safety.
Operator Installation
Installation of modern garage door openers for convenient, automated access. Our team recommends models tailored to usage needs and ensures seamless integration with existing systems for reliability.
Spring Replacement
Expert spring inspection and replacement using high-tension components. We address wear-and-tear or breakages, emphasizing safety protocols to prevent injury during service.
People
Dave Campbell
Owner / Senior Installer
With over 40 years of experience, Dave founded Cascade Door after working with Seattle garage door companies. He brings deep technical knowledge and community dedication, serving on the Cle Elum Fire Department for 25+ years.
Angela Campbell
Office Manager
Angela manages daily operations while contributing to local initiatives. As Cle Elum Fire Department Association President and pool league leader, she emphasizes community engagement and customer service excellence.
Chase Henderson
Installer Service Technician
Chase provides skilled installation and repair services, ensuring precision and safety compliance. He supports the team's commitment to treating every project like a family matter, reflecting the company's core values.
Stephen Jacobsen
Installer Service Technician
Stephen delivers reliable garage door solutions with attention to detail. His role includes diagnosing system issues and implementing repairs that align with the company's standards of integrity and craftsmanship.
Jessi Campbell
Marketing Coordinator
Jessi oversees marketing and sales design, blending creative strategy with customer-focused communication. Her work helps homeowners visualize and achieve their desired garage door solutions while supporting business growth.
Questions
Can I replace just a section of my garage door?
Yes, but it depends on the damage. Contact a professional for an assessment to determine if a section repair suffices or a full replacement is needed.
What does R-Value mean for garage doors?
R-Value measures thermal insulation. Higher R-Values indicate better insulation, helping maintain temperature control in your garage.
Are DIY garage door repairs safe?
Basic maintenance may work, but avoid complex tasks like spring replacement. Improper handling risks injury—always consult a licensed technician for major issues.
How do I open my garage door without power?
Use the manual release cord to disconnect the opener. Note that this only works from inside the garage; ensure an alternative home entry point exists.
What causes a garage door to reverse unexpectedly?
Most often misaligned photo eyes or obstructions. A technician can recalibrate sensors and verify opener settings for proper function.
How often should garage doors be serviced?
Annual servicing maintains longevity. Address unusual noises promptly to prevent damage from worn components like springs or tracks.
