Business Details
Your Trusted Partner for Non-Emergency Medical Transportation
At PrimeCare Transport, we are dedicated to restoring compassion, care, and dignity to non-emergency medical transportation. Founded on a mission-driven philosophy, our team of drivers, staff, and owners prioritize servant leadership and excellence in every interaction. With decades of combined experience in community service and healthcare logistics, we specialize in wheelchair, stretcher, and ambulatory transport for patients, seniors, and individuals with disabilities. Our expertise spans local and long-distance trips across the continental United States, serving hospitals, clinics, nursing facilities, and private clients.We uphold the highest standards of professionalism, timeliness, and client-centered care, ensuring safe, reliable transportation for medical appointments, facility transfers, and leisure activities. Our commitment to transparency, responsiveness, and ethical service delivery has made us the preferred provider for case managers, social workers, and families seeking trustworthy transportation solutions.
Services
Wheelchair Transport
Stretcher Transport
Ambulatory Transport
Medical Facility Trips
Long-Distance Transport
Leisure Transportation
Bariatric Transport
Assisted Transportation
Private Pay Services
Facility Transfers
Highlights and features
- We provide one-on-one service for personalized care.
- Our drivers offer direct-to-destination room-to-room assistance.
- We serve ambulatory, wheelchair, and stretcher-bound individuals.
- Our team is available for local and long-distance trips.
- We guarantee timely and compassionate appointment transportation.
What people say
Compassionate drivers
Timely service
Reliable transportation
Personalized care
Stress-free experiences
Services
Wheelchair Transport
PrimeCare Transport offers specialized wheelchair transportation with secure equipment and trained staff for safe, comfortable trips. Our service accommodates manual and electric wheelchairs, ensuring accessibility to medical appointments, events, and long-distance travel. Clients receive door-to-door assistance and timely arrivals.
Stretcher Transport
Designed for bedbound individuals, our stretcher transport service provides non-emergency medical transfers with professional handling. Ideal for hospital discharges, facility relocations, and medical appointments, this service includes bariatric options and room-to-room support for patient comfort and safety.
Ambulatory Transport
For clients who can walk with minimal support, PrimeCare Transports ambulatory transport includes guided assistance to and from vehicles. This service caters to seniors, post-surgery patients, and individuals needing extra help during trips to healthcare facilities or personal appointments.
Long-Distance Transport
PrimeCare Transport facilitates non-emergency medical transportation across the continental United States with 24-hour notice. Our long-distance service covers wheelchair, stretcher, and ambulatory needs, offering flat-rate quotes and reliable scheduling for interstate medical transfers and family visits.
Medical Facility Trips
We specialize in transporting patients to hospitals, dialysis centers, chemotherapy appointments, and specialist clinics. Our drivers coordinate directly with facilities for seamless admissions, discharges, and routine visits, ensuring punctuality and compassionate care for all medical transportation needs.
People
Ty Jones
Owner and Founder
Ty Jones founded PrimeCare Transport with a mission to restore compassion to medical transportation. A lifelong servant leader, he has volunteered in church projects, taught GED classes, and participated in medical missions in Zambia. His leadership emphasizes dignity, respect, and excellence in every client interaction.
Questions
What is non-emergency medical transportation (NEMT)?
NEMT provides safe transport for medically stable individuals needing assistance to appointments, facilities, or events. PrimeCare specializes in wheelchair, stretcher, and ambulatory transport without medical support during transit.
Do you serve areas outside Tennessee?
Yes, we offer long-distance transportation across the continental US with 24-hour notice. Recent trips include Texas, Florida, Michigan, and Colorado.
What payment methods do you accept?
We accept cash, checks, and credit cards at the time of service. Contact us directly for price quotes and payment arrangements.
Can I schedule a ride in advance?
Yes, reserve trips for any date with 24-hour notice via phone or our online request form. We accommodate last-minute bookings when possible.
Are your drivers trained for special needs?
Our drivers receive specialized training in assisting wheelchair users, stretcher patients, and individuals with mobility challenges. Safety, dignity, and comfort are our priorities.
