Business Details
16 Years
experience
Trusted Appliance Repair Services in Elk Grove, CA
For over 24 years, Awesome Appliance Repair has been serving the greater Sacramento area with a commitment to exceptional service and customer satisfaction. Founded in 2010 by Ken Thomas, our business builds on a decade of prior experience at Sears, combining technical expertise with personalized care. We specialize in diagnosing and repairing all major household appliances, including washing machines, dryers, refrigerators, and ovens, with a focus on clear communication and transparent solutions. Our team prioritizes same-day repairs whenever possible, supported by a 1-year warranty on parts and labor for most services. With a deep understanding of local needs and a passion for appliance technology, we treat every customer's home with respect while delivering efficient, lasting repairs.Our dedication to quality is reflected in our 98% customer satisfaction rating and 92% same-day completion rate. As a locally owned business, we value long-term relationships with our community, ensuring every repair addresses both immediate issues and long-term appliance performance. Our pricing structure, based on industry standards, guarantees no hidden fees, with service fees directly applied to labor costs. By maintaining open communication and prioritizing first-visit resolutions, we strive to be the most dependable appliance repair service in the region.
Services
Washing Machine Repair
Dryer Repair
Refrigerator Repair
Dishwasher Repair
Range/Oven Repair
Microwave Repair
Cooktop Repair
Details
- Year established: 2010
Highlights and features
- We offer 24+ years of combined appliance repair expertise.
- Our team guarantees same-day or next-day service for urgent repairs.
- We provide a 1-year warranty on parts and labor for most repairs.
- Our owner personally explains every issue and solution in clear terms.
- We apply service fees directly to labor costs with no hidden charges.
What people say
Same-day repairs
Clear explanations
1-year warranty
Professional service
Competitive pricing
Services
Washing Machine Repair
We diagnose and fix all washing machine issues, from leaks to spin cycle failures. Our technicians service all brands and models, ensuring optimal performance with a focus on same-day repairs. Most repairs qualify for our 1-year warranty on parts and labor.
Refrigerator Repair
Our experts resolve refrigerator problems including cooling inefficiencies and leaks. We provide thorough diagnostics and repairs for all brands, emphasizing energy efficiency and longevity. Repairs include a 1-year warranty and prioritize first-visit solutions.
Dryer Repair
We address heating and noise issues in dryers, offering prompt diagnostics and repairs. Our service extends appliance lifespan through quality parts and clear maintenance advice. Most repairs are completed same-day with warranty coverage.
Dishwasher Repair
Our technicians fix leaks, noise problems, and cleaning inefficiencies in dishwashers. We service all brands and provide maintenance tips to prevent future issues. Repairs include warranty coverage and prioritize quick turnaround times.
Range/Oven Repair
We repair heating elements, doors, and other oven components to restore peak performance. Our service covers all brands with a focus on safety and efficiency. Most repairs qualify for our 1-year warranty.
People
Ken Thomas
Owner/Technician
With over 24 years of appliance repair experience, Ken founded Awesome Appliance Repair in 2010. He combines technical expertise with personalized service, prioritizing clear communication and first-visit repairs. His commitment to quality and community has earned 98% customer satisfaction.
Questions
What makes your service different from other appliance repair companies?
We prioritize honesty, clear communication, and first-visit repairs. Our 1-year warranty and local ownership ensure personalized, reliable service tailored to community needs.
Do you offer same-day repair services?
Yes, 92% of our repairs are completed same-day. We prioritize urgent cases and offer next-day service for complex issues requiring special parts.
What brands do you service?
We repair all major brands including Whirlpool, LG, Samsung, GE, Maytag, Frigidaire, and Liebherr for refrigerators, washers, dryers, and cooking appliances.
Is there a warranty on repairs?
Most repairs qualify for a 1-year warranty covering both parts and labor, ensuring long-term reliability and customer confidence in our workmanship.
How are service fees applied?
Our $120–$160 service fee directly covers labor costs. You won't pay both labor and a separate fee, with pricing based on industry standards and local business costs.
