Healthy Air = Happy Pets! Experience the VIP difference today!
At VIP Grooming Salon, we're a family-owned and operated business dedicated to providing top-notch pet grooming and spa therapies to dogs, cats, and small mammals in Grand Rapids, Michigan, and surrounding areas. We pride ourselves on treating every client as a Very Important Pet, and our commitment to quality, care, and compassion sets us apart from the rest.
Our Mission
Our mission is to provide a warm, friendly, and loving atmosphere for you and your pet. We strive to create a stress-free grooming experience, tailoring our services to meet your pet's unique needs and personality. Our team of experienced professionals is dedicated to delivering exceptional pet care, ensuring your furry friend leaves our salon feeling happy, healthy, and pampered.
Services
We offer a comprehensive range of services designed to cater to your pet's specific needs. From full-service pet grooming to specialized pet skin therapies, ozone therapies, and creative grooming options, we've got you covered. Our services include:
- Full-service grooming for dogs, cats, and small mammals
- Pet skin therapies using our Hydro-Massage Ozone Spa
- Ozone therapies for pets with skin problems
- Creative grooming options, including unique colors, feather extensions, bows, nail polish wraps, and stenciling
- Healthy pet treats, at-home grooming care products, and parasite control available in our retail shop
Our Team
Our team of experienced professionals is led by Josh, a Certified Pet Aesthetician and Lead Pet Stylist, who has undergone extensive training in pet skin therapies and grooming. Our team also includes Maggie, a skilled groomer with 15 years of experience, and Jackie, our Salon Director, who ensures a warm welcome and exceptional customer service.
What Sets Us Apart
At VIP Grooming Salon, we're committed to creating a clean, safe, and healthy environment for your pet. Our salon features an Austin Air Purification System and Medical Grade HEPA, and our staff is CPR/FIRST AID certified. We treat every pet as if they were our own, ensuring a stress-free and enjoyable experience.
Exceptional Experiences
The reviews for VIP Pet Grooming Salon are overwhelmingly positive, with every reviewer giving the salon a 5-star rating. The experiences of the clients, ranging from dog to cat grooming, have been exceptional. Many reviewers praised the salon's ability to handle anxious or timid pets, and the staff's patience and understanding.
The groomers, including Maggie, Josh, and others, have received high praise for their work. Clients have been thrilled with the results, and many have expressed loyalty to the salon and intend to return. The staff's attention to detail, professionalism, and ability to bond with pets have all been noted as positives.
Disappointing Experience
However, one reviewer had a very different experience. Teyana Woods gave the salon a 1-star review after her appointment was cancelled at the last minute without explanation. She felt that the owner was unprofessional and that the salon wasn't transparent about the experience. Although the reviewer took her dog back for a second visit, she was unhappy with the results and felt that the salon didn't live up to her expectations.
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