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At Certified Green Team, we are committed to providing the highest level of excellence in carpet and upholstery cleaning services. Our mission is to deliver exceptional results, combined with eco-friendly practices that prioritize the health and well-being of our customers and the environment.
With over eight years of experience in the carpet cleaning industry, we have established ourselves as a reliable and trustworthy partner for residential and commercial clients in La Habra, California, and the surrounding areas. Our team of skilled technicians is dedicated to providing personalized service, using state-of-the-art equipment and eco-friendly products that ensure a safe and healthy cleaning process.
Our Services
At Certified Green Team, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Carpet Cleaning: We use a powerful hot water extraction system to deep clean and sanitize your carpet, removing dirt, dirt, and allergens that can exacerbate respiratory issues and other health problems.
- Area Rug Cleaning: Our expert technicians will deep clean your area rugs, restoring their original colors and texture, using specialized equipment and eco-friendly products.
- Air Duct Cleaning: Our team will thoroughly clean your air ducts, removing dust, dirt, and allergens that can affect indoor air quality and respiratory health.
- Odor Removal: We specialize in eliminating tough odors from carpets, furniture, and upholstery, leaving a fresh and clean environment.
- Steam Cleaning: Our steam cleaning services use hot water and eco-friendly products to sanitize and clean surfaces, removing dirt and grime.
- Upholstery Cleaning: We clean and restore furniture and upholstery using environmentally friendly products and specialized equipment.
Why Choose Certified Green Team?
At Certified Green Team, we stand out from the competition by:
- Offering eco-friendly services that prioritize the health and well-being of our customers and the environment.
- Using state-of-the-art equipment and expertly trained technicians to ensure top-notch results.
- Providing personalized service tailored to each client's unique needs.
- Offering a range of services that cater to residential and commercial clients alike.
At Certified Green Team, we are dedicated to delivering exceptional service, ensuring that our customers receive the highest level of quality and satisfaction. Our commitment to excellence has earned us a reputation as a trusted and reliable partner for all carpet and upholstery cleaning needs.
Company's Deceptive Business Practices
Multiple reviewers have reported that the company engages in deceptive business practices, including misrepresenting prices, adding unexpected fees, and pushing for more expensive services. Some reviewers were quoted one price over the phone, only to be told by the technicians that the actual cost would be much higher.
Unreliable and Unprofessional Technicians
Many reviewers have reported that the technicians were unprofessional, showed up late, and failed to honor scheduled appointments. Some technicians even refused to do the work unless the customer agreed to pay the higher prices.
Poor Quality of Work
Some reviewers have reported that the cleaning services provided were of poor quality, with areas being left uncleaned or not addressed at all. In one case, a reviewer reported that the technician didn't even move the sofa cushions to clean the areas that needed attention.
Lack of Communication and Customer Service
Reviewers have reported a lack of communication and poor customer service from the company. Some reviewers were not informed about schedule changes or cancellations, and others were not responded to when they tried to contact the company.
Avoid This Company
Overall, the reviewers strongly advise against using this company due to their deceptive business practices, unreliable and unprofessional technicians, poor quality of work, and lack of communication and customer service.
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