Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner in New Orleans
As a managed service provider (MSP) serving New Orleans-area businesses since 1997, we transform technology into stronger human connections and secure business networks. Our success stems from building technology infrastructures grounded in trust, transparency, and accessibility. With over two decades of experience, we specialize in proactive IT support, enterprise-grade cybersecurity, and unified communication solutions tailored to small and medium-sized businesses. Our team of seasoned professionals, with an average retention of over ten years, prioritizes client relationships to deliver custom solutions that minimize downtime and maximize efficiency.Recognized as the Best Information Technology Company in Greater New Orleans by New Orleans CityBusiness, we maintain a 98% client retention rate through 24/7 live support, plain-English explanations, and a commitment to understanding each client's unique needs. Our focus on business continuity ensures clients remain operational during crises like hurricane season, with systems designed for rapid recovery and seamless remote connectivity.
Services
IT Services
Cybersecurity
Business Communication
Cloud Migration
Disaster Recovery
Details
- Year established: 1997
Highlights and features
- We've served New Orleans businesses for over 25 years with proven IT expertise
- 98% client retention rate demonstrates exceptional service reliability
- Seasoned team with average employee tenure exceeding 10 years
- 24/7 live support with rapid response times for critical issues
- Custom-tailored solutions without technical jargon or hidden fees
Associations and certifications
- New Orleans CityBusiness Best IT Company
What people say
Quick response time
Knowledgeable technicians
Peace of mind
No unexpected downtime
Cost-effective solutions
Services
IT Services
Our managed IT services ensure continuous business operations through proactive monitoring, maintenance, and support. We provide 24/7 system oversight to prevent downtime while offering rapid response for any technical issues. Our solutions include network management, software updates, and infrastructure optimization tailored to each client's specific needs.
Cybersecurity
Enterprise-grade cybersecurity solutions protect businesses from evolving digital threats. We implement advanced measures including firewalls, encryption, and threat detection systems while providing regular security audits and staff training. Our proactive approach safeguards sensitive data against ransomware, phishing, and other cyber attacks.
Business Communication
Modern communication solutions enable seamless connectivity across locations and devices. Our VoIP phone systems, video conferencing, and collaboration tools integrate with existing workflows while reducing costs. We ensure reliable communication channels for remote teams and office-based staff through cloud-based platforms.
Cloud Migration
Secure cloud migration services help businesses transition from traditional infrastructure to scalable cloud environments. We handle data transfer, system configuration, and integration with existing applications while maintaining continuous operations during the transition process. Our solutions optimize performance and accessibility.
Disaster Recovery
Comprehensive disaster recovery plans protect against data loss from natural disasters or system failures. We implement automated backup systems with multiple storage locations and rapid restoration capabilities. Our hurricane-season preparedness ensures business continuity with minimal downtime during emergencies.
People
Darrin Piotrowski
Founder and CEO
With over 25 years leading Rent A Nerd, Darrin combines technical expertise with business strategy. He specializes in creating customized IT solutions while maintaining the company's founding principles of trust and accessibility.
Nick Lauve
Chief Information Officer
Nick oversees technology strategy and implementation, bringing extensive experience in network infrastructure and cybersecurity. He focuses on developing innovative solutions that align with evolving business needs and industry standards.
Cecily Coats
Office Manager
Cecily manages daily operations with attention to client satisfaction. Her organizational expertise ensures smooth coordination between technical teams and client needs while maintaining efficient internal processes.
Charlotte Piotrowski
Website and Social Media
Charlotte handles digital communications and marketing strategy. She maintains the company's online presence while ensuring consistent messaging that reflects Rent A Nerd's commitment to accessible, client-focused IT solutions.
Marshall Flaig
Service Manager
Marshall leads technical operations with a focus on service quality. His team management experience ensures timely resolution of client issues while maintaining high standards for technical support and customer service.
Questions
Should small businesses be concerned about cybersecurity?
Yes, small businesses are prime targets for cyber attacks. Courant provides enterprise-grade protection tailored to SMBs, including firewalls, encryption, and staff training to prevent breaches.
Is cloud migration beneficial for small businesses?
Cloud migration offers cost savings, scalability, and remote accessibility. Courant handles the transition process while ensuring data security and minimal disruption to daily operations.
How do you support businesses during hurricane season?
We implement automated backup systems and disaster recovery plans to protect data. Our rapid restoration capabilities ensure minimal downtime if systems need recovery after storms.
What communication solutions do you offer for remote teams?
Our VoIP phone systems and unified communication platforms enable seamless connectivity across locations. Features include video conferencing, mobile integration, and cloud-based collaboration tools.
How does Courant differ from other IT providers?
With 25+ years of local experience, we combine technical expertise with personalized service. Our 98% client retention rate reflects our commitment to understanding business needs and providing proactive solutions.
Can you help businesses expanding to multiple locations?
Yes, we specialize in connecting multiple locations through secure networks. Our solutions enable seamless data sharing and communication between offices while maintaining system integrity.
