Arizona Security

At AzSecurity Control, we pride ourselves on providing exceptional alarm monitoring services to our clients. With over 30 years of experience in the industry, we have built a reputation for reliability, efficiency, and exceptional customer service. Our team of highly trained and courteous operators work from our state-of-the-art FM-certified monitoring center, 24 hours a day, 365 days a year.

Our Story

Founded by the Zahn family, AzSecurity Control began as a small central receiving station, providing alarm monitoring services to regional security companies and fire departments. Over the years, we have evolved to stay ahead of the curve, investing in cutting-edge technology and infrastructure to ensure seamless monitoring and response.

Our Mission

Our mission is to provide superior security solutions to our clients, leveraging our expertise, advanced technology, and exceptional customer service. We believe in building long-term partnerships with our clients, working closely with them to understand their unique needs and tailor our services to meet their specific requirements.

Our Services

At AzSecurity Control, we offer a range of services designed to meet the unique needs of our clients. Our services include:

• FM-Approved Wholesale Alarm Monitoring: Our 24/7 monitoring center is staffed by highly trained and courteous operators, ensuring rapid response and seamless communication.
• Commercial Fire Monitoring: We provide NFPA 72-compliant fire monitoring services, ensuring the highest level of fire safety and protection.
• AES-IntelliNet Radio Network: Our dependable communication network provides secure and private communication between Phoenix and Tucson, as well as numerous locations in between.
• Real-Time Dealer Access: We provide 24/7 online access to your customer's security system status, including alarm history, allowing for real-time monitoring and control.
• IP-Based Communication: Our IP-based communication system enables secure and reliable communication between our monitoring center and your security systems.
• Digital Voice Logging: Our digital voice logging system captures every conversation, ensuring that critical information is never lost.
• Live Operator Access: Our operators are available 24/7 to assist with any queries or concerns you may have.
• Activity Reporting: We provide detailed activity reports to keep you informed of every event and response.
• Real-Time Email/SMS Messaging: Stay informed with real-time notifications and updates on system activity and events.

Our Infrastructure and Staff

Our network operations center is designed to meet the unique needs of alarm dealers, with high-availability and reliable infrastructure. Our call center staff are certified by The Monitoring Association (TMA), ensuring the highest professional standards in customer service and support.

Conclusion

At AzSecurity Control, we strive to provide unparalleled security solutions to our clients. With our expertise, advanced technology, and exceptional customer service, we are confident that we can help you achieve your security goals. Contact us today to learn more about our services and how we can help you.