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Business Details
50+ Years
experience
Your Trusted Insurance Partner in Bloomington, IL
Clemens Insurance has been a trusted name in the insurance industry for over 75 years, serving clients across downstate Illinois and beyond. As one of the largest independent insurance agencies in the region, we represent more than 45 insurance companies, offering comprehensive solutions for personal, business, and employee benefit needs. Our team of experienced professionals is dedicated to understanding each client's unique requirements and providing tailored coverage options that protect what matters most.

With a strong commitment to community involvement and a focus on personalized service, we pride ourselves on building long-term relationships based on trust and reliability. Our expertise spans auto, home, Medicare, commercial trucking, and specialty insurance products, ensuring clients receive both competitive rates and exceptional support. Through decades of service, we have maintained a reputation for integrity, responsiveness, and a deep understanding of the evolving insurance landscape.
Services
Personal Insurance Business Insurance Employee Benefits Medicare Solutions Commercial Trucking Insurance Home Insurance Auto Insurance Group Health Insurance Life Insurance Cyber Liability Insurance
Details
  • Year established: 1948
Highlights and features
  • We offer over 75 years of combined industry experience across our team
  • Our independent agency status provides access to 45+ insurance carriers
  • We provide personalized insurance solutions tailored to individual needs
  • Our team includes certified insurance professionals with specialized expertise
  • We maintain strong community ties through active local involvement
What people say
Great customer service Knowledgeable agents Quick claims process Competitive rates Personalized attention
Services
Personal Insurance
We provide comprehensive personal insurance solutions protecting individuals and families. Our offerings include home, auto, and life insurance policies tailored to specific needs. With access to multiple carriers, we help clients find optimal coverage at competitive rates while ensuring protection for major life assets. Our experienced agents guide clients through policy selection and claims processes.
Business Insurance
Our business insurance solutions protect companies of all sizes across various industries. We offer commercial auto, property, liability, and cyber insurance products. Specialized programs cater to trucking operations, contractors, and other niche markets. Our team works closely with business owners to identify risks and implement customized protection strategies that safeguard operations and assets.
Employee Benefits
We design comprehensive employee benefit packages for businesses seeking to attract and retain talent. Our offerings include group health, dental, vision, and life insurance plans. We provide guidance on compliance requirements and help employers implement cost-effective solutions that meet workforce needs while maintaining regulatory compliance across multiple states.
Medicare Solutions
Our Medicare specialists assist individuals navigating healthcare options during retirement. We offer Medicare Advantage plans, Part D prescription coverage, and supplemental policies. We provide personalized guidance to help seniors understand their options and select coverage that balances cost, benefits, and healthcare needs.
Commercial Trucking Insurance
We specialize in comprehensive insurance programs for trucking operations of all sizes. Our coverage includes liability, physical damage, cargo protection, and specialized endorsements. With deep industry expertise, we help owner-operators and fleet owners manage risks associated with commercial transportation while ensuring compliance with regulatory requirements.
People
Richard Percy
Owner
With decades of industry experience, Richard Percy brings extensive knowledge of insurance operations and client relations to his role as owner. He focuses on strategic growth while maintaining the agency's commitment to personalized service.
Jeffrey Niepagen
Owner
Jeffrey Niepagen oversees key operational aspects of the agency, leveraging his deep understanding of insurance products and market trends to ensure clients receive optimal coverage solutions.
Scott Riddle
COO
As Chief Operating Officer, Scott Riddle manages day-to-day operations, implementing efficiency improvements while maintaining the agency's high standards for client service and policy administration.
Raquel Kralis
CFO
Raquel Kralis brings financial expertise to her role as Chief Financial Officer, ensuring the agency's fiscal health while supporting strategic decision-making and long-term business planning.
Michael Hasselbring
President of Life/Health
Leading the life and health insurance division, Michael Hasselbring specializes in creating comprehensive protection strategies for individuals and businesses seeking long-term financial security solutions.
Questions
What types of insurance does Clemens Insurance offer?
We provide personal insurance (auto, home, life), business insurance (commercial auto, liability, cyber), employee benefits, and Medicare solutions through 45+ insurance carriers.
How can I get a personalized insurance quote?
Contact us directly through our website or call 309-662-2100 to speak with an agent who will assess your needs and provide tailored coverage options.
Do you offer insurance for commercial trucking operations?
Yes, we specialize in comprehensive trucking insurance including liability, cargo protection, and specialized endorsements for owner-operators and fleet owners.
What are the benefits of using an independent insurance agency?
As an independent agency, we offer access to multiple carriers, allowing us to find competitive rates and customized solutions that best match your specific needs.
How do I file an insurance claim?
Report claims through our Service Center portal or contact our claims department directly at 309-662-2100 for immediate assistance with the claims process.
Are your insurance agents licensed in multiple states?
We are licensed to provide insurance services in 21 states for general insurance and 6 states for employee benefits programs.