Business Details
Emergency
services
Your Trusted IT & Computer Repair Partner in Salem, OR
Zum Computer Services has been delivering expert on-site computer repair and IT support to businesses and residents in the Mid-Willamette Valley since 2015. Our team specializes in Windows optimization, virus removal, data recovery, and network solutions, combining technical expertise with personalized service. We prioritize transparency, fair pricing, and rapid response times, ensuring clients receive reliable solutions tailored to their unique needs. With over 199 five-star reviews, weve built a reputation for resolving complex technical issues while maintaining clear communication and exceptional customer care. Services
Computer Repair
Virus Removal
Data Recovery
Networking
Web Development
Hardware Sales
Remote Support
Server Maintenance
Custom PCs
Backup Solutions
Highlights and features
- We offer same-day emergency computer repair services with transparent pricing.
- Our technicians have over 10 years of experience in Windows optimization and data recovery.
- We provide personalized solutions for both residential and business clients.
- Our 4.9-star Google reviews reflect consistent customer satisfaction and trust.
- We guarantee no hidden fees or unexpected charges for any service.
What people say
Excellent service
Prompt and efficient
Very professional
Saved the day
Highly recommend
Services
Computer Repair
Our experts diagnose and fix hardware and software issues for desktops, laptops, and servers. We specialize in Windows optimization, ensuring systems run efficiently. Clients praise our rapid turnaround and clear communication during repairs.
Virus Removal
We eliminate viruses, ransomware, and spyware while securing systems against future threats. Our technicians install robust antivirus solutions and educate clients on safe browsing practices to prevent reinfection.
Data Recovery
We retrieve lost data from failed drives, corrupted systems, or accidental deletions. Using advanced tools, we salvage critical files and ensure backups are implemented to protect future data integrity.
Networking
We install and maintain wired and wireless networks for homes and businesses. Services include router configuration, network security, and troubleshooting connectivity issues to ensure seamless internet access.
Remote Support
Our team provides instant remote diagnostics and fixes for software issues, system updates, and configuration errors. This service minimizes downtime and resolves common problems without requiring on-site visits.
People
Lucas Knapp
Owner & Lead Technician
Lucas has over 15 years of IT experience, specializing in computer repair and network solutions. Clients praise his promptness, technical expertise, and ability to explain complex issues clearly. He founded Zum Computer Services to provide accessible, trustworthy tech support.
Questions
What computer services do you offer?
We provide on-site repair, virus removal, data recovery, networking, hardware sales, custom PC builds, and remote support for businesses and residential clients.
Do you offer emergency computer repair?
Yes, we provide same-day emergency services with transparent pricing for urgent technical issues outside regular business hours.
What areas do you serve?
We serve Salem, Keizer, Silverton, Dallas, and surrounding Mid-Willamette Valley communities for on-site and remote support.
How much do your services cost?
Our standard rate is $95/hour with a $95 minimum. Emergency services start at $155, and trips outside Salem-Keizer incur a $60 fee.
Can you help with business IT needs?
Yes, we offer server maintenance, network setup, cybersecurity solutions, and custom hardware/software installations tailored to small and medium businesses.
How do I schedule an appointment?
Call 1-503-967-8220 or visit our website to book same-day or remote support appointments. We respond promptly to all inquiries.