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Empowering Your Personal Style

Our Journey Begins

Ecco Clothing began its journey in 1992 as a small boutique on College Street in Burlington, Vermont. Driven by a passion for fashion and a desire to cultivate a welcoming space for denim lovers, founder Lara Heath Allen transformed Ecco into a beloved Burlington institution. Over the years, we have expanded our offerings and moved to Church Street, but our dedication to personalized service and stylish selections remains unwavering.

Curating Your Wardrobe

Ecco explores the world of fashion with a curated selection of denim, dresses, and other trendy apparel. We believe in pieces that blend timeless elegance with modern sensibilities, empowering you to express your unique style. Our passionate team carefully selects each item to ensure a diverse range of options, catering to every taste and size.

Expert Service and Guidance

Our knowledgeable staff is always ready to offer personalized assistance in finding the perfect fit and style. We take pride in offering exceptional customer service, ensuring a seamless and enjoyable shopping experience. Whether you're seeking expert advice on trends or simply browsing, our team is here to assist you.

More than just a Boutique

Ecco is more than just a clothing store. We are a community of fashion enthusiasts, passionate about empowering our customers to embrace their individuality through style. We host fashion events, workshops, and collaborations to foster a sense of connection and celebrate the joy of fashion.

Our Values

  • Accessibility: We believe fashion should be inclusive and accessible to everyone.
  • Sustainability: We prioritize quality and timeless styles over fast fashion.
  • Community: We value building meaningful relationships with our customers and supporting local initiatives.
  • Curated Selection: We meticulously select each item to ensure the highest quality and unique style.
  • Exceptional Service: We are dedicated to providing personalized attention and exceeding customer expectations.
Reviews
Positive: The majority of customers have had positive experiences with the store's staff, variety of products, and personalized service.
Negative: Some customers have reported dissatisfaction with the store's size range, and a few have complained about poor customer service and strict return policies.

Insufficiency of Sizes

Some customers have reported dissatisfaction with the store's size range, with only sizes up to Large being available. This issue has been ongoing since at least 2018, according to a previous review.

Excellent Service and Variety

Many customers have praised the store's staff for being helpful, attentive, and knowledgeable. The store offers a wide selection of clothing and shoes, with a focus on high-end and unique brands. Customers have reported having great experiences with the store's sales associates, who have helped them find items they love.

Mixed Experiences

Some customers have reported mixed experiences, with both positive and negative interactions with staff. A few customers have mentioned receiving poor customer service, with some sales associates being unfriendly or unhelpful.

Return Policy Issues

A few customers have complained about the store's return policy, citing strict rules and poor customer service when attempting to return or exchange items. One customer reported being ignored by management after trying to discuss return options.

Personalized Service

Several customers have praised the store's personalized service, with sales associates taking the time to help them find items and offering styling advice.

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