Empowering Healthcare Professionals with Innovative Solutions
At Medical Equipment Solutions, we understand the importance of providing high-quality medical equipment and supplies to healthcare professionals. Our mission is to deliver innovative and reliable solutions that enhance patient care and improve healthcare outcomes.
Our History
Medical Equipment Solutions was founded on the principle of providing exceptional customer service and superior medical equipment to healthcare professionals. Over the years, we have grown to become one of the leading suppliers of medical equipment and supplies, serving a wide range of customers, including hospitals, clinics, physical therapy centers, and more.
Our Services
We offer a comprehensive range of medical equipment and supplies, including diagnostic equipment, physical therapy and rehabilitation equipment, and medical furniture. Our product catalog includes ECG machines, ultrasound equipment, defibrillators, examination tables, and more. We also provide a wide range of medical supplies, including gloves, syringes, bandages, and other disposables.
Our team of experts is dedicated to providing exceptional customer service, ensuring that our customers receive the right products at the right time. We offer competitive pricing, fast shipping, and flexible payment options to make it easy for our customers to get the medical equipment and supplies they need.
Our Commitment
At Medical Equipment Solutions, we are committed to delivering high-quality products and exceptional customer service. We continually monitor industry trends and advancements, ensuring that our customers have access to the latest and most innovative medical equipment and supplies. Our team is dedicated to building long-term relationships with our customers, providing personalized support and guidance to meet their unique needs and requirements.
Why Choose Us
At Medical Equipment Solutions, we offer a unique combination of high-quality products, competitive pricing, and exceptional customer service. Our customers can trust that they are getting the best products and support in the industry. We are committed to helping healthcare professionals provide the best possible care to their patients, and we are dedicated to making a positive impact on the healthcare industry.
Customer Service Issues
Tiger Medical has received numerous negative reviews from customers who have experienced poor customer service. The company's customer service department is often unresponsive, rude, and unprofessional. Many customers have reported being passed around to different representatives, only to be told that there is nothing that can be done to resolve their issues.
Manufacturing and Shipping Delays
Several customers have reported delays in receiving their orders, with some orders taking months to arrive. The company's sales manager has been known to make excuses for these delays, blaming manufacturing time and claiming that some products are in stock but being held for "strategic inventory purposes."
Lack of Accountability
Customers who have experienced issues with their orders have reported difficulty in getting the company to take ownership of their mistakes. The company's customer service representatives often blame the customer, claiming that they are the ones responsible for the delays or errors.
Resistant to Resolution
Many customers have reported being transferred from one representative to another, only to be told that there is nothing that can be done to resolve their issue. The company's representatives often seem unwilling to listen to customer concerns or offer any solutions.
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