Business Details
Emergency
services
Trusted Appliance Repair in Richmond, VA
Appliance Doctor has been providing specialized appliance repair services in the Greater Richmond area for over three decades. As a family-owned business, we focus exclusively on home appliance repairs, addressing everything from refrigerators to trash compactors. Our owner, David Jenkins, brings decades of industry experience, having witnessed firsthand the challenges homeowners face with broken appliances. We employ factory-authorized technicians like Danny McClenaghan, who has 15+ years of combined HVAC and appliance repair expertise. Our team maintains technical partnerships with major manufacturers including Bosch and Viking, ensuring we stay current with evolving appliance technologies.We emphasize transparent communication, offering upfront pricing and detailed explanations of repair options. With a combined 50+ years of technical experience, we prioritize rapid response times and same-day service availability. Our 1-year warranty on parts and labor demonstrates our confidence in repair quality. As local business owners, we understand community needs and maintain strong relationships with Richmond-area property managers. Customer satisfaction remains our top priority, as evidenced by our consistent focus on honest assessments and reliable service execution.
Services
Refrigerators
Dishwashers
Washing Machines
Dryers
Ranges
Highlights and features
- 1-year warranty on parts and labor
- Flat rate pricing for repairs
- Over 50 years combined technician experience
- Locally owned and managed
- Factory-authorized repair specialists
Associations and certifications
- Bosch
- Blue Star
- Zephyr
- Summit
- Thermador
- U-Line
- Viking
What people say
Quick response times
Honest assessments
Professional technicians
Same-day service
Competitive pricing
Services
Refrigerator Repair
We specialize in repairing all refrigerator types including compact models, freezers, and outdoor units. Our technicians handle ice maker malfunctions, temperature control issues, and water dispenser repairs. With factory-authorized parts and technical support from major manufacturers, we ensure lasting solutions for both modern and older refrigerator models.
Dishwasher Repair
Our experts fix common dishwasher problems like improper cleaning cycles, drainage issues, and water filling malfunctions. We service all major brands with immediate diagnosis and repair options, whether your unit needs simple maintenance or complex component replacement for optimal performance.
Washing Machine Repair
We repair front-loading, top-loading, and combo washer-dryer units. Our technicians address leaks, cycling problems, and electronic control failures. With extensive experience in both residential and rental property appliances, we provide cost-effective solutions for urgent laundry room emergencies.
Dryer Repair
Our services cover overheating issues, venting problems, and mechanical failures in gas and electric dryers. We handle both standard and specialty models including non-venting and front-loading dryers, ensuring safe and efficient operation through expert diagnostics and repairs.
Range Repair
We service all range types including convection ovens and gas cooktops. Our technicians address ignition problems, temperature inconsistencies, and electronic control panel failures. With factory-authorized parts and technical support, we restore functionality to both modern smart appliances and older models.
People
David Jenkins
Owner
With decades of appliance repair experience, David founded Appliance Doctor to address common homeowner frustrations. He oversees all operations and technical training, ensuring service excellence across the Richmond area.
Danny McClenaghan
Lead Technician
Certified technician with 15+ years of experience in appliance and HVAC repairs. Specializes in rapid diagnosis and efficient fixes for complex appliance issues while maintaining exceptional customer communication.
Questions
Do you service all appliance brands?
We service most major brands except LG and Samsung. As factory-authorized technicians for Bosch, Viking, Thermador, and others, we have access to genuine parts and technical support.
What areas do you serve?
We primarily serve the Greater Richmond area, including surrounding counties. Our technicians regularly handle service calls up to 75 miles from our main location.
Are weekend appointments available?
Yes, we offer Saturday service by request. Emergency repairs are available 24/7 with no additional charges for after-hours service.
Do you provide repair warranties?
All repairs include a 1-year warranty covering both parts and labor. This demonstrates our confidence in the quality and longevity of our repair work.
Can you help with older appliances?
Yes, we service appliances of all ages. Our technicians can often source replacement parts for older models and will advise when replacement might be more cost-effective.
What payment methods do you accept?
We accept cash, checks, and major credit cards. Payment is due upon completion of service, with no hidden fees or surprise charges.
