At Quality Discount Tire and Auto, we pride ourselves on being a third-generation family-owned business, operating in Kensington, Maryland since 1994. Our founder's vision was to provide honest and respectful service to our customers. We believe in treating our customers with the utmost respect and honesty, which is why we have implemented an hourly-based payment system for our technicians. This means that our technicians are motivated to provide the best service possible, without the influence of commission-driven sales tactics.
Our Mission
Our mission is to provide top-notch service to our customers by offering a wide range of tires, wheels, and automotive services. We believe in being transparent and upfront about our pricing and the work we do on your vehicle. We guarantee that our work will be done to the highest standard, and we strive for 100% customer satisfaction.
Our Services
We offer a wide range of services, including:
- Automotive Services: Complete auto service repair and scheduled maintenance on foreign and domestic vehicles
- Tires: A large variety of brands, sizes, and types
- Wheels: A large variety of brands, sizes, and types
- Oil Changes: Regular oil changes for your vehicle
- Brake Repair: Repair and maintenance of your vehicle's brakes
- Wheel Alignment: Alignment of your vehicle's wheels for optimal performance
- TPMS Service: Tire Pressure Monitoring System service and repair
- Tire Installation: Installation of new tires on your vehicle
Why Choose Us
At Quality Discount Tire and Auto, we believe that honesty and respect are essential to doing business. That's why we:
- Pay our technicians hourly, not on commission, to ensure that they are motivated to provide the best service possible
- Provide clear and transparent pricing and estimates for all work done on your vehicle
- Stand behind our work with a one-year warranty on most labor jobs
- Strive for 100% customer satisfaction and will do everything we can to make sure you leave our shop satisfied
Contact Us
If you're looking for a tire shop that truly puts its customers first, look no further than Quality Discount Tire and Auto. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The customers had an overwhelmingly positive experience at Quality Discount Tire & Auto. They praised the friendly, knowledgeable, and honest staff, efficient service, and competitive prices.
Staff and Service
The staff at Quality Discount Tire & Auto were commended for their helpfulness, expertise, and transparency. They took the time to explain options and pros and cons, and were willing to go the extra mile to ensure customer satisfaction.
Tire Replacement and Alignment
Customers were pleased with the tire replacement and alignment services, citing efficient and high-quality work. The staff were knowledgeable about tire options and helped customers make informed decisions.
Waiting Area and Wait Time
The waiting area was described as quiet and comfortable, with minimal wait times. Customers appreciated the seamless service and lack of pushy sales tactics.
Honesty and Integrity
Quality Discount Tire & Auto was praised for their honesty and integrity, with staff refusing to upsell or take advantage of customers. They were transparent about the work needed and provided accurate estimates.
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