Transforming Your Home, Transforming Your Life
At West Coast Windows and Home Improvement, we're committed to providing our customers with the best service possible. Our experienced staff ensures you are completely satisfied with each and every step of your home improvement needs. We're a family-owned company that's been in business for over 30 years, and we pride ourselves on providing quality energy-efficient upgrades to homeowners, guaranteeing customer satisfaction.
Our Mission
We make it our mission to provide our customers with the best service possible. Our experienced staff ensures you are completely satisfied with each and every step of your home improvement needs. We're committed to quality work and personal service, ensuring that any work we do matches your vision. We don't provide cheap work; our work is high-quality and customized to you and your needs.
Our Services
We offer a wide range of services, including energy-efficient windows and doors, Cool Wall coating systems, heating and air systems, cool roofs, cellulose insulation, and patio covers. Our energy-efficient windows and doors are designed to reduce energy consumption and save you money on your utility bills. Our Cool Wall coating systems can lower exterior wall surface temperatures by up to 40 degrees, reducing your cooling costs by up to 21.9%. Our heating and air systems are designed to keep your home cool and clean, while our cool roofs are engineered to deliver total protection for your home. Our cellulose insulation services ensure that your home is well-insulated, reducing heat loss and energy consumption. Finally, our patio covers are designed to provide a durable and low-maintenance solution for your outdoor living space.
Customer Experiences with the Company
The company has received mixed reviews from customers, with some expressing satisfaction with their services and others reporting negative experiences.
Positive Experiences
Some customers have praised the company's representatives, such as Judson, for being helpful, patient, and informative. They have also appreciated the company's services, including roof repair and window installation.
Negative Experiences
On the other hand, several customers have reported negative experiences with the company. Some have complained about receiving frequent and harassing calls from the company, while others have reported rude and unhelpful representatives. Some customers have also expressed dissatisfaction with the company's work, citing issues with installation, customer service, and communication.
Common Issues
Some common issues reported by customers include:
- Harassing calls and poor communication
- Rude and unhelpful representatives
- Poor work quality and installation issues
- Misleading sales tactics and inaccurate information
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