At Comfort at Home, LLC, we are a family-owned and operated business that has been serving the CSRA (Central Savannah River Area) since 2012. Our mission is to enable seniors to live healthily and with dignity in their chosen place of residence. We believe that every individual deserves to age in place safely and with dignity, and we strive to make that a reality.
Our Story
Our journey began with a simple yet powerful vision: "all clients should have access to affordable and reliable care in the comfort of their own homes." Our founder was inspired by this vision and dedicated their life to making it a reality. Today, we take pride in being a trusted name in the home care industry, renowned for our commitment to quality, compassion, and care.
Our Services
At Comfort at Home, LLC, we offer a range of services designed to support seniors in their need for care and companionship. Our services include:
Homecare Staffing: We offer professional, affordable, and caring in-home assistance, which includes assistance with activities of daily living, companionship, and daily routines to improve, extend, and enhance the lives of those we serve.
Diagnostic Testing: Our medical experts provide diagnostic testing services to detect and manage various health conditions, allowing our clients to receive timely and effective treatment.
In-Home or Onsite Training: Our trained professionals offer customized training programs in the comfort of our clients' own homes or at our clients' preferred locations.
Medical Alert Systems: We provide medical alert systems to ensure our clients receive prompt medical attention in case of an emergency.
Personal Emergency Response Systems: Our PERS systems enable our clients to call for help in case of an emergency, ensuring their safety and well-being.
Our Caregivers
Our caregivers and nurses are carefully screened for professionalism, experience, compassion, and integrity. We strive to create a personal relationship with all our clients, understanding their unique needs and preferences.
Our Core Values
At Comfort at Home, LLC, we believe in the importance of our core values:
- Comfort: Providing comfort to our clients through our services
- Affection: Treating and interacting our clients with love, dignity, compassion, and empathy
- Respect: Showcasing respect for all cultures, religions, ethnicities, sexual orientations, ages, and disabilities
- Integrity: Treating our clients with honesty and integrity while recognizing and maintaining confidentiality of client information
- Nurturing: Nurturing our clients for their optimum independence, security, and privacy
- Generosity: Providing our clients an unselfish, good-hearted staff who are generous with their care and compassion
Our Commitment
Our commitment is to our clients, and we strive to provide exceptional care and service to every individual we serve. We understand that every client has unique needs and preferences, and we tailor our services to meet those needs.
Overview of Reviews
The reviews paint a mixed picture of the company's services, with some customers praising the staff's friendliness and attention to detail, while others express frustration and disappointment with the company's reliability, communication, and billing practices.
Positive Aspects
- Friendly and attentive staff
- Clean and organized facilities
- Timely provision of services
- Caregivers who are compassionate and go above and beyond their duties
Negative Aspects
- Unreliability and cancellations without notice
- Caregivers who are late or fail to show up
- Difficulty with communication and coordination
- Unfair billing practices, including charging for services not provided
- Lack of flexibility in cancellation policies
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