Business Details
40 Years
experience
Your Trusted Insurance Partner in Lufkin, TX
Angelina Casualty has been serving East Texans since 1986, delivering personalized insurance solutions with a focus on exceptional customer service. As an independent agency, we leverage relationships with over 40 top-rated insurance carriers to provide tailored coverage options for auto, home, mobile homes, flood, motorcycle, and recreational vehicles. Our team prioritizes understanding client needs, ensuring competitive pricing, and maintaining transparency in all interactions.With decades of combined experience, we emphasize trustworthiness through no-obligation quotes, flexible payment methods, and a commitment to finding the right policy for every client. Our local expertise and dedication to long-term relationships have solidified our reputation as a reliable insurance partner in Lufkin, Texas.
Services
Auto Insurance
Homeowners Insurance
Mobile Home Insurance
Flood Insurance
Motorcycle Insurance
Renters Insurance
Condominium Insurance
Recreational Vehicle Insurance
Details
- Year established: 1986
Highlights and features
- We offer personalized insurance solutions tailored to your specific needs.
- Our team partners with over 40 top-rated insurance carriers for competitive rates.
- We prioritize transparency with no-obligation quotes and clear policy details.
- Our staff has decades of combined experience in the insurance industry.
- We provide convenient online bill pay and flexible payment options.
What people say
Best customer service
Great customer service
Best prices in town
Convenient location
Always been supportive
Services
Auto Insurance
Auto insurance policies protect against financial losses from accidents, theft, or damage. Our coverage options include liability, collision, comprehensive, and uninsured motorist protection. We help clients customize policies to meet Texas state requirements and personal needs while ensuring competitive pricing through our carrier network.
Homeowners Insurance
Homeowners insurance safeguards your property and belongings against covered perils like fire, theft, and weather damage. We offer standard policies with optional endorsements for additional protection, including liability coverage for injuries on your property. Our team ensures adequate coverage tailored to your home's value and specific risks.
Flood Insurance
Flood insurance covers property damage from flooding, which standard home policies exclude. We provide NFIP-compliant policies and private market options for high-risk areas. Our advisors help determine necessary coverage levels and explain waiting periods to ensure clients understand policy limitations and benefits.
Mobile Home Insurance
Mobile home insurance protects against structural damage, personal property loss, and liability claims. Our policies cover perils like fire, windstorms, and vandalism while offering additional riders for specialized equipment. We assist clients in selecting appropriate limits for both the home and its contents.
Motorcycle Insurance
Motorcycle insurance provides liability, collision, and comprehensive coverage for riders. We offer policies meeting Texas minimum requirements and optional protections like roadside assistance and custom parts coverage. Our team helps clients balance cost and protection for their specific riding needs.
People
Jeff Howle
Agent/Owner
Jeff Howle, owner and agent, brings decades of insurance expertise to Angelina Casualty. He leads the team in finding tailored solutions for clients while maintaining a focus on community service and long-term relationships.
Wendy Phillips
Office Manager
Wendy Phillips manages daily operations and client interactions with over 20 years of insurance experience. She ensures efficient service delivery and maintains the agency's commitment to personalized customer support.
Esmeralda Servin
Customer Service
Esmeralda Servin provides dedicated customer service, assisting clients with policy inquiries and claims processing. Her focus on clear communication helps clients navigate insurance complexities with confidence.
Nathalie Paz
Customer Service
Nathalie Paz supports clients with policy management and coverage explanations. Her attentive approach ensures clients understand their options while receiving timely assistance with insurance needs.
Maria Saucedo
Customer Service
Maria Saucedo offers personalized support for insurance inquiries, combining technical knowledge with a friendly demeanor to help clients make informed decisions about their coverage options.
Questions
What types of insurance do you offer?
We provide auto, home, mobile home, flood, motorcycle, renters, condominium, and recreational vehicle insurance policies tailored to East Texas residents.
How do you find competitive insurance rates?
As an independent agency, we compare options across 40+ carriers to find policies that balance coverage quality and affordability for each client's unique situation.
Do you offer online payment options?
Yes, we provide secure online bill pay services with access to over 30,000 billers for convenient premium management and payment tracking.
Are you open to the public?
Our office operates Monday-Friday 8:30 AM-5:00 PM at 515 S Timberland Dr, Lufkin, TX, with phone support available at (936) 639-1633 during business hours.
How do claims work with your agency?
We guide clients through the claims process, connecting them directly with their chosen carrier while providing ongoing support to ensure timely resolution of covered incidents.
Can you help with high-risk insurance needs?
Yes, we specialize in finding coverage for non-standard situations, including flood insurance for high-risk zones and auto policies for drivers with unique histories.
