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At Pacific Highway Storage, we understand that everyone's storage needs are unique. That's why we offer a wide range of storage solutions to fit your lifestyle. Whether you're a busy professional looking for a short-term storage solution or a business owner seeking a long-term storage solution, we have the perfect storage space for you.

Our Facilities

Our state-of-the-art facility is conveniently located on Pacific Highway, providing easy access to freeway and a variety of amenities that make storing with us a breeze. From climate-controlled units to drive-up access, we have the features you need to make storing your belongings a hassle-free experience.

Our Features

  • Ground Floor Units: Perfect for easy access and retrieval of your belongings.
  • Climate-Controlled Units: Regulate the temperature and humidity levels to keep your belongings in optimal condition.
  • Drive-Up Access: No need to climb stairs or worry about lifting heavy boxes.
  • 24-Hour Video Monitoring: Your belongings are safe and secure with our security cameras.
  • Digital Surveillance System: Real-time monitoring for added peace of mind.
  • Month-to-Month Access: Store with us short-term or long-term, we have you covered.
  • Dollies and Carts: Make moving heavy boxes and furniture a breeze.
  • Conference Room Rentals: Need a private space for meetings or events? We've got you covered.
  • Online Bill Payments: Easy and convenient payment options.
  • Deliveries Accepted: Don't waste time taking your packages to the post office, we accept deliveries for you.

Our Services

  • Wine Storage: Store your fine wines in our climate-controlled units.
  • Records Storage: Store your important documents in our secure facilities.
  • Records Storage: Keep your valuable documents safe and secure.
  • Drive-Up Access: Access your belongings quickly and easily.
  • Climate-Controlled Units: Regulate the temperature and humidity levels to keep your belongings in optimal condition.
  • 24-Hour Video Monitoring: Your belongings are safe and secure with our security cameras.
  • Digital Surveillance System: Real-time monitoring for added peace of mind.

Customer Reviews

At Pacific Highway Storage, we pride ourselves on providing top-notch customer service and ensuring your storage experience is hassle-free. Here's what some of our satisfied customers have to say:

".the staff is amazingly helpful. Best storage facility in San Diego by a mile. Clean facility and friendly staff!" - Chris Ashby

".the facilities are great and clean.but the staff is awesome." - Andrew Brockmire

FAQs

  • When can I move in? Available storage spaces are subject to availability. Please contact us for more information.
  • How much notice needs to be given before I move out? We require a 30-day notice before you move out.
  • What type of documentation do I need to provide in order to rent a space? We require a valid government-issued photo ID (example: driver's license, state ID, or passport).
  • Do I need to sign a long-term lease? No, we rent on a month-to-month basis unless the customer requests otherwise.
  • How do I make a payment? You can pay in person, mail a check or money order, or make a payment through our website.
  • What forms of payment do you accept? We accept checks, money orders, VISA, MasterCard, American Express, Discover, and cash.
  • Do you sell boxes and storage supplies? Yes, we sell various moving supplies in our office.
  • How do I know how much storage space I will need? You can use our Space Estimator on our website or call our friendly knowledgeable staff for assistance.
  • Are there any items that I am NOT able to store? Yes, we do not accept the storage of explosives, flammable liquids, toxic materials, or food/drink items.
Reviews
Positive: The facilities are clean and well-kept, and some staff members provide excellent customer service.
Negative: Some staff members are rude and unprofessional, and there are issues with pricing and business hours.

Facilities and Cleanliness

The facilities and cleanliness of the storage units were praised by several reviewers. The facilities were described as "great", "clean", and "well-kept". Some reviewers also mentioned that the units were spacious and had high ceilings.

Staff and Customer Service

The staff and customer service received mixed reviews. Some reviewers had positive experiences, describing the staff as "awesome", "amazing", "friendly", and "helpful". However, others had negative experiences, describing the staff as "rude", "lazy", and "unprofessional".

Pricing and Value

Some reviewers felt that the pricing was high, with one reviewer mentioning that the initial towing fee was $250 and $60 per night. Another reviewer mentioned that the rates were high, but the service was good.

Issues and Concerns

Some reviewers experienced issues and concerns during their interactions with the storage facility. One reviewer's open house signs were thrown away by the staff without calling to confirm, and another reviewer was yelled at by a staff member for not knowing the correct building number. Another reviewer was unhappy with the business hours and customer service.

Positive Experiences

Several reviewers had positive experiences with specific staff members, including Carl, Zoreena, and Ken, who were described as helpful, knowledgeable, and efficient.

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