Business Details
29 Years
experience
Emergency
services
Your Trusted Partner for Managed IT Services & Solutions
Founded in 1997, Enterprise Integration has evolved from an IT training institution to a leading Managed Service Provider with over 25 years of experience. Our team of certified IT Service Management experts combines process-centric methodologies with a customer-focused approach to deliver bespoke solutions. We specialize in managed IT services, project execution, and security solutions for Fortune 500 companies and SMBs across diverse industries.Our 24/7 service desk and state-of-the-art NOC in the Southeast United States support clients globally. Under CEO Tracey Brown's leadership since 2020, we continue innovating to maximize IT investments while maintaining our founder's legacy of excellence. Our security-first approach ensures client systems remain safe, compliant, and optimized for business growth.
Services
Managed IT Services
IT Project Services
Security Solutions
24/7 Service Desk
NOC Services
IT Consulting
Cloud Solutions
Data Backup
Compliance Management
Network Support
Details
- Year established: 1997
Highlights and features
- We have 25+ years of experience serving Fortune 500 and SMB clients
- Our team consists of certified IT Service Management experts
- We implement a patented process for IT service delivery
- Our service desk operates 24/7 with 365-day availability
- We operate the largest NOC in the Southeast United States
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. With 25+ years of experience, we deliver customized solutions that ensure system reliability and security. Our services include proactive maintenance, performance optimization, and 24/7 technical support for businesses of all sizes.
IT Project Services
We execute complex IT projects with proven methodologies that guarantee results and lasting value. Our certified professionals manage full project lifecycles from planning to implementation. Clients benefit from our deep industry expertise and track record of successful deployments across diverse technology environments.
Security Solutions
Our security solutions protect your business from evolving cyber threats through comprehensive risk assessments and proactive defense strategies. We implement advanced security protocols that ensure compliance with industry regulations. Our services include threat detection, incident response, and security infrastructure management for complete digital protection.
24/7 Service Desk
Our round-the-clock service desk provides immediate assistance for IT issues and system maintenance. With dedicated support available 365 days a year, we minimize downtime and maintain business continuity. Our team resolves technical challenges efficiently while maintaining exceptional customer service standards.
NOC Services
We operate the largest NOC in the Southeast United States, providing centralized monitoring and management of IT infrastructure. Our NOC services ensure optimal network performance through real-time monitoring and rapid issue resolution. This capability supports our growing client base across multiple industries with reliable network operations.
People
Michael Locher
Founder & Former CEO
Michael Locher founded Enterprise Integration in 1997 and led its transformation from an IT training institution to a full-service managed services provider. His vision established the company's security-first approach and commitment to client-focused IT solutions.
Tracey Brown
CEO
As CEO since 2020, Tracey Brown leads Enterprise Integration's global expansion and technological innovation. With extensive experience as former CTO, she drives strategic growth while maintaining the company's founding principles of reliability and customer-centric service delivery.
Questions
What IT services do you specialize in?
We specialize in managed IT services, security solutions, IT project management, and 24/7 technical support for businesses of all sizes.
How do you ensure system security?
Our security-first approach includes proactive threat detection, compliance management, and incident response protocols tailored to your specific industry requirements.
Are your services available after hours?
Yes, our service desk operates 24/7 with immediate assistance available 365 days a year for urgent IT needs.
How experienced is your team?
Our certified professionals have over 25 years of combined experience delivering IT solutions to Fortune 500 companies and SMBs across diverse industries.
Do you work with international clients?
Yes, we serve clients globally with our expanded service capabilities supporting businesses in multiple countries and regions.
What makes you different from other IT providers?
We combine process-driven methodologies with personalized service delivery, maintaining the largest NOC in the Southeast while prioritizing client relationships.
