Where Eye Care Meets Compassion
Southern Eye Associates stands committed to providing exceptional eye care to the people of the Upstate of South Carolina. We are a physician-owned comprehensive eye care practice with multiple locations in the region. Founded on the principle of treating patients like family, we prioritize quality eye care without unnecessary financial burdens.
Our Expertise
For over 30 years, our team of board-certified ophthalmologists and optometrists have provided compassionate care for a comprehensive range of eye conditions. We offer:
- Comprehensive Eye Exams: Routine checkups ensure early detection and management of any eye problems.
- Ophthalmic Services: Advanced technology helps diagnose and manage diverse eye diseases like cataracts, glaucoma, dry eyes, and macular degeneration.
- Surgical Interventions: Expertise in modern surgical techniques for procedures like cataract surgery, cornea surgery, and blepharoplasty.
- Optical Services: A diverse selection of eyeglasses, contact lenses, and specialty lenses caters to individual needs.
Our Philosophy
At Southern Eye Associates, we believe in:
- Patient-Centered Care: We prioritize individual needs and provide personalized attention.
- Compassionate Treatment: Our doctors and staff demonstrate understanding and empathy during every interaction.
- Advanced Technology: We invest in state-of-the-art equipment and medical resources for optimal care.
- Accessibility & Affordability: We strive to make quality eye care accessible and affordable for everyone.
Our Commitment
Our team is dedicated to not only treating eye conditions but also improving the overall well-being of our patients. We:
- Regularly call patients after surgeries to ensure their comfort and address any concerns.
- Maintain open communication and explain treatment options clearly.
- Offer resources and education to empower patients to manage their eye health.
Overview of Reviews
Positive Reviews
The majority of reviewers had a positive experience with Southern Eye Associates, praising the professionalism and kindness of the staff, particularly Dr. Bradley Williams, who was described as caring, compassionate, and skilled. Other reviewers appreciated the explanations provided by Dr. Reardon and the thoroughness of the eye appointments. The optical shop and its staff, particularly Ann and Renee, were also highlighted for their exceptional service and friendliness.
Negative Reviews
Some reviewers experienced issues with billing, insurance verification, and communication. One reviewer felt overcharged for a maintenance checkup and was disappointed by the doctor's response to their concerns. Another reviewer had issues with incorrect prescriptions and delayed glasses, while another experienced delays in receiving contacts and glasses due to insurance verification issues.
Common Themes
- Staff professionalism and kindness
- Thoroughness of eye appointments
- Billing and insurance issues
- Communication breakdowns
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