WHERE OUR CUSTOMERS AND SERVICES ARE FIRST
Welcome to Jefferson Auto Service North, your trusted and reliable auto repair shop in Covington, LA. Our family-owned business has been providing honest and high-quality car and truck repair services for nearly a decade. Founded by Steve Fank, Sr., a mechanic with over 40 years of experience, and his wife Vicki, we take pride in offering dealership-alternative services at fair and affordable prices.
Our commitment to our customers goes beyond just repairing vehicles. We strive to build long-lasting relationships with our customers by providing them with the best possible service, transparent communication, and education on the overall condition of their vehicles. Our team of experienced and qualified mechanics is trained to work on all vehicle makes and models, including foreign and domestic cars and trucks, gas and diesel engines, motorhomes, and trailers.
At Jefferson Auto Service North, we are not just a business; we are a part of the Covington community. We are proud to support local schools, churches, and other organizations through sponsorships and donations. Our customers are our neighbors, friends, and family, and we treat them with the respect and care they deserve.
Our Services
At Jefferson Auto Service North, we offer a wide range of services to keep your vehicle in top shape. Here are some of the services we provide:
- General Auto Repair: Our team of experienced mechanics can handle any repair, from minor issues to major overhauls. We use the latest diagnostic equipment to identify and fix problems quickly and efficiently.
- Brakes: We offer a full range of brake services, from brake inspections and repairs to brake replacements. We use only the highest-quality brake parts to ensure your safety on the road.
- Suspension: A smooth ride is essential for a comfortable and safe driving experience. We offer suspension inspections, repairs, and replacements to keep your vehicle riding smoothly.
- Diagnostics: Our state-of-the-art diagnostic equipment allows us to identify and fix problems quickly and accurately. Whether you have a check engine light or a more complex issue, we can help.
- Check Engine Light: A check engine light can indicate a wide range of issues, from minor to serious. We can diagnose and fix the problem quickly to get you back on the road.
- Air Conditioning: A properly functioning air conditioning system is crucial for a comfortable driving experience, especially in hot and humid weather. We offer air conditioning inspections, repairs, and replacements to keep you cool and comfortable.
- Oil Changes: Regular oil changes are essential for maintaining the health and longevity of your vehicle. We offer fast and affordable oil changes using high-quality oil and filters.
- Tires: Tires are a critical component of your vehicle's safety and performance. We offer a wide range of tire services, including tire inspections, rotations, balancing, and replacements. We carry major tire brands and offer 6-month same-as-cash financing.
- Transmissions: A properly functioning transmission is essential for your vehicle's performance and longevity. We offer transmission inspections, repairs, and replacements to keep your vehicle running smoothly.
- Tune-ups: Regular tune-ups can help prevent costly repairs and extend the life of your vehicle. We offer comprehensive tune-up services to keep your vehicle running at its best.
At Jefferson Auto Service North, we are committed to providing our customers with the best possible service. We offer pick-up and drop-off services, 24-hour key drop, free Wi-Fi in our waiting area, and coffee and refreshments. We also offer a $25 new customer special on any repair or maintenance of $250 or more. Contact us today to schedule an appointment and experience the Jefferson Auto Service North difference.
Excellent Customer Service and Quality Work
Several reviewers praised Jefferson Auto Services North for their excellent customer service and quality work. Many mentioned that the staff was friendly and knowledgeable, and that the shop provided a hassle-free experience. Several reviewers also noted that the shop was able to complete work quickly, including same-day alignments and unexpected repairs.
Reasonable Pricing
Many reviewers appreciated the shop's reasonable pricing, with some noting that the prices were fair and competitive. One reviewer mentioned that the shop provided a good price on service compared to other shops.
Poor Customer Service and Quality Issues
Unfortunately, some reviewers had poor experiences with Jefferson Auto Services North. One reviewer had a negative experience with the shop's customer service, citing unprofessional behavior from the staff and a lack of concern for the customer's needs. Another reviewer was unhappy with the quality of the work, noting that it was done sloppily and that the shop charged extra for what seemed like unnecessary work.
Repair and Maintenance
Several reviewers mentioned that they brought their vehicles to the shop for various repairs and maintenance, including oil changes, brake jobs, and alignments. Many were satisfied with the work, noting that it was completed quickly and efficiently.
Additional Comments
Some reviewers appreciated the shop's willingness to explain the work being done and educate them on the repairs. One reviewer mentioned that the mechanic walked them out to their vehicle to show them the repairs, which they appreciated.
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