Business Details
42 Years
experience
Emergency
services
Reliable Courier Services in Florida
Crosstown Couriers has been a trusted name in logistics for over 40 years, delivering excellence across industries since 1984. Our commitment to reliability, speed, and customer satisfaction is reflected in our 99% on-time performance and 24/7/365 support. Our team of certified professionals holds expertise in medical courier services, TSA/HAZMAT compliance, and customized logistics solutions tailored to meet specific client needs.We invest in cutting-edge technology for real-time tracking and predictive insights while maintaining rigorous safety standards through comprehensive driver vetting, including background checks, drug screening, and specialized certifications. Our insurance coverage and collaborative approach ensure peace of mind and optimized logistics operations for clients across Florida and beyond.
Services
Same Day Delivery
Medical Courier Services
Dedicated Routes
TSA/HAZMAT Transport
Temperature-Controlled Deliveries
Details
- Year established: 1984
Highlights and features
- 40+ years of industry expertise in logistics solutions
- 99% on-time delivery performance across Florida
- 24/7 live customer support and dispatch services
- Certified drivers with specialized medical transport training
- Comprehensive insurance coverage for all shipments
Associations and certifications
- HIPAA
- TSA
- HAZMAT
- Bloodborne Pathogens
What people say
Excellent customer service
Professional drivers
HIPAA compliance
Customized delivery experiences
Consistent service excellence
Services
Same Day Delivery
Our same-day delivery service guarantees urgent package transportation across Florida with real-time tracking and proof of delivery. Professional drivers ensure time-sensitive shipments arrive securely within 24 hours. This service supports medical, legal, and commercial clients requiring immediate transport solutions with 99% on-time reliability.
Medical Courier Services
Specialized medical courier services handle temperature-controlled pharmaceuticals, clinical specimens, and radiopharmaceuticals with HIPAA-compliant handling. Certified drivers maintain chain-of-custody protocols for healthcare facilities and pharmacies. Our fleet includes refrigerated units and dry ice packaging for sensitive medical transport needs.
TSA/HAZMAT Transport
TSA and HAZMAT-certified transportation solutions for hazardous materials and security-sensitive cargo. Drivers maintain active certifications for Bar I/II radiopharmaceuticals and hazardous goods. This service includes specialized handling procedures and compliance documentation for regulated shipments.
Dedicated Routes
Customized dedicated route planning ensures consistent deliveries for multi-location businesses. This service provides exclusive vehicle assignments and optimized schedules for retail chains, pharmacies, and industrial clients. Real-time tracking integrates with client systems for operational efficiency.
Temperature-Controlled Deliveries
Climate-controlled transport solutions protect temperature-sensitive shipments using refrigerated vehicles and dry ice packaging. This service maintains precise temperature ranges for pharmaceuticals, biological samples, and perishable goods. Tampa and Orlando facilities offer cold storage options for extended shipments.
People
Lisa Douglas
President/CEO
Leading Crosstown Couriers since its founding in 1984, Lisa Douglas brings decades of logistics expertise to medical transportation. She oversees strategic operations while maintaining focus on customer satisfaction and service innovation across Florida's healthcare sector.
Michelle Chapman
Operations Manager
Michelle Chapman manages daily logistics operations with 15+ years of experience in medical courier services. She specializes in route optimization and compliance management for HIPAA-certified deliveries, ensuring efficient service across Tampa's healthcare network.
Paul McFarlane
Operations Manager - Orlando
Paul McFarlane directs Orlando operations with expertise in hazardous materials transportation. He maintains TSA/HAZMAT certification standards while implementing safety protocols for Bar I/II radiopharmaceutical deliveries throughout central Florida.
Questions
What medical delivery certifications do you hold?
We maintain active HIPAA, Bloodborne Pathogens, TSA, and HAZMAT certifications for medical courier services, including Bar I/II radiopharmaceutical transport.
Do you offer 24/7 delivery support?
Yes, our live dispatch operates 24/7/365 with immediate response for urgent medical and commercial deliveries across Florida.
How do you ensure on-time deliveries?
Our 99% on-time performance comes from real-time tracking, optimized routing, and professional drivers trained in time-sensitive logistics management.
What areas do you serve?
We provide courier services throughout Florida with primary hubs in Tampa and Orlando, supporting medical facilities, pharmacies, and businesses statewide.
Are your drivers properly vetted?
All drivers undergo 7-year criminal background checks, 3-year MVR reviews, drug screening, and specialized certification training for medical transport.
What insurance coverage do you provide?
We maintain commercial auto, cargo, occupational accident, and warehouse insurance with additional coverage for medical and hazardous material shipments.
