REQUEST A QUOTE TODAY Enhancing the Shared Human Experience.
Our Vision: Enhancing the Shared Human Experience
Crosstown Couriers has been a trusted name in the transportation and logistics industry since 1984. Driven by a passion to enhance the shared human experience, we specialize in providing reliable and efficient delivery solutions that empower businesses to focus on their core activities.
Our Values
Our core values guide us in everything we do:
- Reliability: We are committed to delivering on our promises, every time.
- Innovation: We embrace technological advancements to enhance our services.
- Customer Satisfaction: Your success is our success, and we strive to provide exceptional customer experiences.
Our Services
We offer a comprehensive range of services tailored to meet the diverse needs of various industries. Our expertise includes:
Inter-Office Deliveries
- Secure transportation of documents, files, and supplies between offices.
- Time-sensitive deliveries to ensure urgent documents reach their destination promptly.
Healthcare Logistics
- Specialized handling of medical specimens, blood, and other sensitive healthcare items.
- Compliance with HIPAA regulations.
Specialized Deliveries
- Transportation of automotive, aviation, marine parts, and other specialized items.
- Coordination with manufacturers and suppliers to ensure timely deliveries.
Dedicated Customer Support
- 24/7 customer support team to address your queries promptly and efficiently.
- Personalized communication and tracking information to keep you updated on your deliveries.
Industries Served
We proudly serve a diverse range of industries, including:
- Auto / Aviation / Marine Parts
- Bank Deposits
- Diagnostic Specimens / Blood (HIPAA)
- Durable Medical Equipment (HIPAA)
- Engineering Plans & Blueprints
- Environmental Testing Components
- Healthcare Products (HIPAA)
- Inter-Office Deliveries
- Legal Documents
- Medical Records (HIPAA)
- Pharmaceutical / Infusion (HIPAA)
- Postal Services
- Retail Merchandise
- Real Estate Closing Documents
- Legal Documents
- Printed Material
Partnering with Crosstown Couriers, you can
- Reduce delivery costs and increase efficiency.
- Free your team to focus on your core business.
- Enhance customer satisfaction through reliable deliveries.
Contact us today to discuss your unique logistics needs and explore how Crosstown Couriers can help you achieve success!
Initial Impression
The initial impression from the reviews is mixed, with some reviewers expressing frustration and disappointment, while others are extremely satisfied with their experiences.
Customer Service Issues
Some reviewers experienced issues with customer service, such as difficulty scheduling an interview and lack of communication about appointments. Author Drew had a particularly negative experience, having to wait for over an hour in the waiting room without being acknowledged. The reviewer expresses disappointment with the company's lack of professionalism and values.
Positive Reviews
Many reviewers had positive experiences with the company, praising their professionalism, communication, and service. Authors Dan Mallard, Eric Thomas, Humayun Malik, Brandon Jones, E. Cha, Edin Karabachi, Michael Walters, and Jessica Sullens all gave the company 5-star reviews. They highlighted the company's excellent customer service, efficient communication, and high level of professionalism.
Common Praise
Several reviewers praised the company's ability to provide fast and reliable service. Authors E. Cha, Michael Walters, and Jessica Sullens all mentioned the company's prompt delivery and excellent communication. Authors Brandon Jones, Eric Thomas, and Edin Karabachi praised the company's professionalism and professional staff.
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