Where the care you deserve is not defined by income or insurance.
Our Mission & Values
Lower Lights Health is a Federally Qualified Health Center (FQHC) and a 501(c)(3) nonprofit organization dedicated to providing comprehensive, high-quality healthcare services to underserved and underinsured communities in Central Ohio. We believe in:
- Accessibility: Quality healthcare should be available to everyone regardless of income or insurance status.
- Equity: Everyone deserves access to compassionate, culturally sensitive care tailored to their individual needs.
- Whole-person care: Healthcare is not just about physical health; it encompasses emotional, spiritual, and social well-being.
Our Services
We offer a wide range of primary care services, including:
- Primary Care: Routine check-ups, vaccinations, and chronic disease management.
- Women's Health: Comprehensive care for women throughout all stages of life.
- Pediatric Care: Comprehensive care for children from infancy through adolescence.
- Dental Care: Routine cleanings, fillings, and extractions.
- Vision Care: Comprehensive eye exams and screenings.
- Pharmacy Services: Prescription medications and counseling.
- Behavioral Health Services: Counseling and support for mental and behavioral health conditions.
- Substance Use Disorder Treatment: Comprehensive treatment programs for addiction.
Specialized Care
Beyond our core services, we are excited to offer specialty services in collaboration with our partner, AndHealth. This allows us to provide comprehensive care for various conditions, such as:
- Rheumatology: Diagnosis and management of joint and muscle disorders.
- Neurology: Diagnosis and management of neurological conditions.
- Dermatology: Expertise in skin conditions and diseases.
Community Outreach
We believe in playing an active role in the community. We offer various programs and services to support health and wellness, including:
- Free health screenings and vaccinations
- Community outreach programs
- Health education workshops
- Partnerships with local organizations to address health disparities
Join us in making quality healthcare accessible to everyone in our community. Donate to the Beyond Health Care Fund today!
Positive and Negative Experiences
The majority of the reviews are positive, with customers praising the staff, doctors, and overall experience. Some reviewers have reported problems with scheduling appointments, late policies, and inefficiencies, but these issues seem to be the exception rather than the rule.
Patient Satisfaction and Experience
Patients have reported feeling heard and attended to, with doctors and staff going above and beyond to provide excellent care. Many reviewers have praised the kindness, courtesy, and expertise of the healthcare professionals, which has led to positive outcomes. Some patients have experienced delays or issues with scheduling, but these appear to be isolated incidents.
Technical Issues and Communication
Some reviewers have reported technical issues, such as difficulties with scheduling appointments or poor communication from the front desk. A few reviewers have also expressed concerns about inaccuracies in medical records or visit notes.
Complaints and Dissatisfactions
A small number of reviewers have expressed dissatisfaction with their experience, citing poor communication, inaccuracies, and lack of care from certain staff members.
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