Protecting Your Vision, Enhancing Your Life
At Family Eyecare Associates, we are committed to providing the highest level of eyecare and service to our patients. Our warm and trusted eye doctors in Sparks and Reno, Nevada, provide personalized optical and medical eye care services to satisfy your family's needs at any age, from pediatrics to geriatrics. Depending upon your age, lifestyle, and overall health, we can provide all your vision care requirements.
Our Mission
Our mission at Family Eyecare Associates is to provide the highest level of eyecare and service to our patients, keeping their visual welfare uppermost in our minds at all times. We strive to create a warm and welcoming environment for our patients, where they can feel comfortable and confident in our care.
Our Services
We offer a wide range of eye care services, including comprehensive eye exams, medical eye care, pediatric eye care, contact lens fittings, and eyeglass selection. Our experienced optometrists, including Dr. Evan Marchant, Dr. Cori Cooper, Dr. Katie Braganza, Dr. Tonya Hubbard, and Dr. Jillian McMullen, are dedicated to providing personalized care to each patient. We also offer a wide selection of designer eyeglasses and contacts to fit your unique style and needs.
Our Commitment to You
At Family Eyecare Associates, we are committed to providing the highest level of care to our patients. We believe in building long-term relationships with our patients, and we strive to exceed their expectations with every visit. Our goal is to provide personalized care that addresses each patient's unique needs and promotes optimal eye health and vision.
Overall Experience
The majority of reviewers have had a positive experience at Family Eyecare Associates, with many praising the friendly and knowledgeable staff, efficient service, and thorough exams. Many reviewers have been patients for years and continue to recommend the practice to friends and family.
Positive Aspects
- Friendly and knowledgeable staff
- Efficient service and short wait times
- Thorough exams and explanations of results
- Helpful and courteous front desk staff
- Wide selection of eyewear frames
- Accommodating and understanding doctors
Negative Aspects
- Difficulty getting appointments and callback from staff
- Rude and unhelpful front desk staff at one location
- Long wait times and disorganization
- Frustration with billing and hidden fees
- Failure to detect certain eye conditions during exams
Specific Praise for Doctors and Staff
- Dr. Cooper, Dr. McMullen, Dr. Marchant, and Dr. Becky were all praised for their kindness, professionalism, and thoroughness.
- The front office staff, including Debbie and Alyssa, were commended for their helpfulness and courtesy.
- The office staff as a whole was praised for their warm and welcoming atmosphere.
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