Business Details
Emergency
services
Open 24/7
always available
Emergency Water Damage Restoration in Memphis Metro
911 Restoration of Memphis Metro is a locally owned and operated emergency restoration company dedicated to providing rapid, reliable solutions for property damage. Our team of IICRC-certified professionals specializes in water damage restoration, mold removal, fire damage repair, and disaster recovery, with a 45-minute response time for emergencies. We prioritize customer needs through transparent communication, free visual inspections, and assistance with insurance claims.Founded by educators Rodney and Marva Bell, our commitment to community service extends beyond restoration, including sponsorship and volunteer initiatives. With 24/7 availability and advanced equipment, we restore residential and commercial properties to pre-damaged conditions while emphasizing safety, efficiency, and compassion.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Sanitization Services
Commercial Restoration
Tornado Damage Repair
Flood Damage Cleanup
Odor Removal
Highlights and features
- We offer a 45-minute response time for emergency restoration services.
- Our team consists of IICRC-certified professionals trained in advanced restoration techniques.
- We provide free visual property inspections for all property owners.
- Financing options are available to accommodate urgent restoration needs.
- Our owners, Rodney and Marva Bell, lead with a community-first approach.
Associations and certifications
- IICRC
What people say
Exceptional service
Very professional
Prompt response
Will definitely be using again
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies like burst pipes, floods, and storm damage. Using industrial pumps and dehumidifiers, we extract water, dry structures, and prevent mold growth. The process includes structural drying, carpet water damage repair, and ceiling leak restoration. Our 24/7 team ensures rapid response to minimize property damage and health risks.
Mold Removal
Mold removal services target fungal infestations caused by water damage. We conduct containment, HEPA vacuuming, and antimicrobial treatments to eliminate spores. Services include black mold removal, basement mold cleanup, and air quality restoration. Our certified technicians use moisture detection tools to address hidden mold sources and prevent recurrence.
Fire Damage Restoration
Fire damage restoration involves debris removal, smoke odor elimination, and structural repairs. We use ozone treatments and air scrubbers to clean soot residues and restore indoor air quality. Services include fire-damaged wall repairs, odor removal, and reconstruction of burned areas to pre-loss conditions.
Sewage Backup Cleanup
Sewage backup cleanup addresses health hazards from contaminated water. Our team extracts sewage, sanitizes affected areas, and decontaminates structures. We use protective gear and antimicrobial solutions to eliminate pathogens. Services include odor removal and structural drying to restore safety and habitability.
Disaster Restoration
Disaster restoration covers flood, storm, and tornado damage. We repair roofs, replace broken windows, and mitigate water intrusion. Services include structural drying, mold prevention, and commercial property restoration. Our 24/7 team uses industrial equipment to restore properties after hurricanes, blizzards, and other natural disasters.
People
Rodney Bell
Owner
Rodney Bell, co-owner of 911 Restoration of Memphis Metro, brings a community-focused approach to emergency restoration. A former educator, he emphasizes compassion and reliability in managing water damage, mold removal, and fire restoration services.
Marva Bell
Owner
Marva Bell, co-owner and educator, co-founded 911 Restoration to serve Memphis with integrity. She prioritizes customer care and community involvement, ensuring transparent communication and ethical practices in all restoration projects.
Questions
What emergency services are available after hours?
We provide 24/7 emergency restoration services, including water damage, mold removal, and fire cleanup, with a 45-minute response time.
Do you handle insurance claims?
Yes, we assist with insurance documentation and direct billing to streamline the restoration process for property owners.
Are financing options available?
Yes, we offer financing to help manage urgent restoration costs without delaying repairs.
What areas do you serve?
We serve Memphis Metro, Bartlett, Sherwood Forest, Raleigh, and surrounding areas in Tennessee.
How is mold remediation conducted?
Our process includes containment, HEPA vacuuming, antimicrobial treatments, and air quality restoration to eliminate mold and prevent recurrence.
